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Strategies & Market Trends : TradeStation - Why No thread for this mega product

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To: Ken Higgins who wrote (33)3/20/1999 8:49:00 AM
From: WaveSeeker  Read Replies (3) of 147
 
The new product is amazingly bad. As someone who has used TradeStation for 5 years, the new version absolutely stinks. I'm shocked by how badly Omega has blown this.

Here's a summary of my initial comments:

1. Downloading Data

In the previous version, it took me 10 minutes to download end-of-day data from Dial/Data. Now they send you to this Internet site called HISTORYBANK.COM. Just to download one day's worth of end-of-day data took me 2 hours. Omega gives you absolutely no feedback on how the download is progressing in terms of stock symbols - just a ridiculous percent bar that doesn't work and a badly-designed event log. And as far as downloading from Dial/Data, I have no idea how to do this after searching through the on-line documentation.

The previous version of the program had a Data Downloader - this was replaced by a Global Server that merges the collection of intraday data and daily data. This is an absolute nightmare because the real-time data feeds have symbol limits, and if you want to maintain an end-of-day portfolio versus an intraday porfolio, it's impossible.

Omega, why did you get rid of the Data Downloader? Unbelievable!

2. Documentation

Two simplistic manuals for a very complicated product. The on-line documentation is totally unorganized and lacking in any kind of detail as compared with the printed documentation for the previous version.

For such a complicated product, this is pathetic.

3. Chart Scanning

Well, the good old-fashioned ChartScanner has been replaced by the Workspace Assistant, another abomination. The ChartScanner would show your progress by displaying which workspaces and symbols were being scanned. The Workspace Assistant gives you a dialog box with an "Abort" button? Laughable!

The real kicker is that the new Workspace Assistant took over 20 minutes on my Dell Dimension with 128MB RAM to scan 300 stocks on one system. The old ChartScanner took only 10 minutes to scan the same workspace on my 40MB Latitute laptop.

Once again, a very intuitive component has been replaced with a slower, less comprehensive one.

4. Reliability

Two crashes and three hangs in 2 hours. Totally unacceptable.

At this point, the whole experience has been so shockingly bad that it's time to consider Windows on Wall Street or MetaStock Pro. Time to uninstall this version and ship it back to Omega.
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