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Technology Stocks : CyberCash a buy?
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To: AugustWest who wrote (3107)3/23/1999 8:51:00 AM
From: Dad of The Rock  Read Replies (3) of 3990
 
Early last week I requested information about the Instabuy program from Cybercash, possibly to purchase for my small business. No reply. I contacted them again, specifically calling attention to their lack of responsiveness. No reply.

As I said to them, as a potential customer, I am annoyed, but willing to take my business elsewhere. As an investor, I am ALARMED! How can a successful company ignore customers' interest in their products? What is going on?

In all my experience in the business world, I have yet to hear a reasonable excuse for not providing top-notch customer service.
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