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Technology Stocks : Dell Technologies Inc.
DELL 117.44-1.6%Nov 20 3:59 PM EST

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To: freeus who wrote (112065)3/25/1999 8:14:00 AM
From: Daiju Kohno  Read Replies (1) of 176387
 
I used to really really like Datek as well, but over the years, their customer service has gotten really bad. I needed a document sent to me for tax purposes, so after a 40 min hold, the supervisor told me to fax him a request directly. I've faxed him 6 times over the past 2 months with no reply whatsoever.

I used to recommend Datek to all my friends, but no longer. This kind of thing happens to me all the time with Datek. I now use Schwab and cannot complain about their service! You get waht you pay for.

Sorry, just had to vent a little ...

DK
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