CheckFree Holdings Corp. (CKFR), the next Dell, Intel? Message Board

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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel?

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To: Brooks Jackson who wrote (4034)	3/28/1999 8:05:00 AM
From: Sam Biller	Read Replies (3) of 20297

Brooks, I believe the gentlemen who posted that message is either a 1)former Intuit employee or 2)former CheckFree employee. I'll check into it. Nevertheless, he has been a rather reliable poster on the alt...quicken newsgroup and IMHO, his opinions have been somewhat accurate. I believe CheckFree's proprietary pay anyone system uses a risk-based model that decides whether a bill is paid electronically direct from a consumers account, with a group check, or with a paper check drawn on the consumers account. Until they resolve the NSF question, the lead times may not be adjusted unless they change their lead time philosophy to factor in the amount of the transaction. IMHO, "the devil is in the details", with a pay-anyone ability, and this ability is another barrier to entry that keeps CheckFree #1. Regarding Quicken tech. support, they've adopted a model which is the only way that they can effectively compete with Microsoft. The bottom line is that a few number of Quicken users have abused the free tech. support which increases Intuit's expenses to an intolerable level. Unfortunately, this seems to be the trend in the software industry and...another reason why a completely integrated customer care system is very important! Regarding Quicken 99, R4, I downloaded the new version as well. I believe they (Intuit) should give more details as to what changed from the previous version. Sam (IMHO)

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