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Gold/Mining/Energy : Daytrading Canadian stocks in Realtime

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To: the Chief who wrote (4971)3/29/1999 8:26:00 AM
From: NTT  Read Replies (2) of 62347
 
Just a little horror story of what happened to me on friday by greenline. I'm holding large amount of BII, have stops in with a LOT of room to spare. As the price moves up, I move the stops up. Finally it's trading around the $17.30 + mark. I put in a sell for $17.20 through greenline webbroker hoping to get in later in the afternoon at a lower price. Order is locked for over 15 minutes (BII still doing fairly well around $16.90 and holding steady) and then declined. Call in to greenline and they tell me that they can't confirm that my stop loss wasnt filled so they cant allow me to sell. WTF?! I tell them my eyes have been glued to the depth since opening and there is no way it hit my stop loss. I give them authorization to go ahead and sell, and I will cover within 3 settlement days if I'm proven wrong. "Sorry sir, we cannot do that because you have a cash account". "Ok fine, when can you have it confirmed then?". "It's a fast market, we can't tell you until Monday". Ok this is TOTAL BS. Has anyone ever had this happen to them? I have a considerable amount of money in BII and I lost a boatload on friday because of their crap. I most likely would have sold around $17 and gotten back in around $15. To top it off I have a presidents account with them too. I'm really annoyed. Just a cautionary story for everyone trading with TD and using stops. Be careful. They could screw you, like they did to me on Friday. I'm going to file a written complaint. Given the amount of trading that I do and the ridiculous amount of commissions that they have taken from me, I think it's only fair that I should be able to override something like that and give authorization to make the trade without confirmation. Anyone ever run into anything like this before?
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