4 calls to Bridge tech support and they are little help. They completely botched this. I finally figured it out on my own, though.
I was getting "class not found" errors from Netscape when running pulse. Turns out the new version downloads the java app to your system once, rather than every time you run it. Tech support told me to go to etrade.bridge.com and it would install the app.
This probably does the trick for most people, but for me, nothing. They didn't know why. I finally figured out that for their system to work, you need "Enable Javascript" and "Enable AutoInstall" turned on in the advanced preferences. Once I turned these on, exited and restarted netscape, then went to etrade.bridge.com, it installed the java app (with some grant/deny privileges dialogs).
Still didn't work for me, loaded the app but it locked up Netscape completely and I had to reboot. They still had no clue why. Finally I found that by turning "Enable AutoInstall" back off again, now the level 2 works. Maybe this last part was a coincidence and they fixed something in the interim, I don't know. Probably their system works out of the box on some version of Netscape, with the right preference settings, just not the ones I use. |
