ANAHEIM, Calif.--(BUSINESS WIRE)--March 29, 1999--FirstWorld
Communications Inc. -- Internet solutions and telecommunications
provider -- announced today at the Telecom Business(TM) '99 Anaheim
Conference & Exposition (booth no. 3028), the implementation of the
first phase of the company's new information technology (IT)
application platforms designed to provide sales force automation
capabilities and customer Web applications.
Signing agreements with Mondo Solutions (www.mondosolutions.com),
Sant Corp. (www.santcorp.com), and Expertelligence Inc.
(www.expertelligence.com), FirstWorld will use tools such as
industry-leading proposal generation software and a robust online
service availability engine to further enhance the company's customer
and operational support.
"This represents the first concrete implementation of
FirstWorld's new information technology strategy," said Sheldon S.
Ohringer, president and chief executive officer, FirstWorld
Communications. "As FirstWorld grows and expands into multiple
regions, aligning IT with the company's business strategies will allow
FirstWorld to continue to offer customers and employees the benefits
of leading-edge technology while competitively positioning FirstWorld
as an industry leader."
With Sant's ProposalMaster proposal generation software --
provided to FirstWorld by San Diego-based Mondo Solutions --
FirstWorld can provide responsive support to its sales executives and
customers by generating high-quality, customized proposals and
immediate quotes right at the customer's site. Mondo Solutions also
provided FirstWorld with process improvement and implementation
consulting.
FirstWorld is also using tools from Expertelligence, Inc. to
implement a global search availability engine page within FirstWorld's
Web site. This implementation involves integrated geocoding,
relational database technologies and graphics layering, a sales force
feedback loop engine, and an integrated data elements engine. Benefits
for FirstWorld customers include access to real-time information about
all applicable FirstWorld products and services, and information on
future service availability and planned service dates.
"Our Web applications platform is designed to offer existing and
prospective FirstWorld customers an easy reference tool to the
company's offerings," said Marion Karl Jenkins, Ph.D., chief
information officer, FirstWorld Communications. "Both of these
applications emphasize key information at the customer interface, and
utilize the latest in Web and database technologies. This is a first
tangible step in the company's overall strategy of providing customers
access to vital information, via the Web, for all of its services."
Cincinnati-based Sant Corp., recognized as the nation's
leading firm in proposal writing, training, and automation,
specializes in developing the customized software ProposalMaster. This
system is a unique proposal generator that utilizes the power of
laptop technology to produce customer-centered, automated proposals.
Mondo Solutions empowers sales teams to sell more effectively and
profitably by providing proposal automation, sales automation, and
sales process consulting. Mondo's portfolio of services, tools, and
methodologies delivers a competitive advantage and enhances the
profitability of sales and customer service related processes.
Expertelligence Inc., a Web Internet consulting and software
company with a worldwide clientele and an international reputation,
specializes in the development and hosting of Web/Database and
Electronic Commerce application solutions (OTCBB:EXGP).
FirstWorld Communications Inc. is an Internet solutions and
telecommunications provider that delivers Internet services, data
integration and consulting and telephony solutions over a packet and
routed switch-based network. FirstWorld is headquartered in Denver,
Colo. and currently serves businesses in California, Oregon and
Washington with plans to expand to additional regions by the end of
1999. For more information, contact FirstWorld Communications, 7100 E.
Belleview Avenue, Suite 210, Greenwood Village, Colo, 80111, visit the
company's Web site at www.firstworld.com, or call 888/765-FIRST.
(c) 1999 FirstWorld Communications. All brand names and
trademarks are properties of their respective holders.
This press release may contain "forward-looking statements"
within the meaning of the securities laws. Although the company
believes that the expectations reflected in such forward-looking
statements are reasonable, it can give no assurance that such
expectations will prove to have been correct. Actual results will
differ and such differences may be material. |
