Randy- Wow, 45 minutes. That is ridiculous. Did you call @Home, or the cable company that connected you and handles your account? The track record from cable companies in the area of customer relations isn't that good. I don't know if @Home can be blamed for everything.
I called TCI yesterday to check on my installation status. The local TCI person was very nice and helpful. She said she didn't know where the installers were in my area, and instead directed me to three 800 numbers. When I dialed the first number, I immediately got a man from TCI in Colorado. The guy was very nice and said they were adding @Home at a feverish pace. He told me they were on the other side of the Mississippi River from me. Wouldn't you know I got that friggin river standing between me and @Home. Anyway, he did say the current number for TCI alone is now an unofficial 50,000. Does anyone know the year-end number of TCI@Home subscribers? If we knew that, we could see what kind of an increase this cable company has in the first quarter, and use that increase to estimate "total" subscribers. It's just a thought. Don't ask me why I'm hung up on numbers, but I am. I want to know!!!!
Randy, let us know how you like the service once you get it.
Take care,
Ed |
