Re: WordPerfect Senario: A must-read, true, verified (taperecorded) report!
>>>This is a true story from the WordPerfect helpline. Needless to say
>>>the help desk employee was fired; however, the person is currently
>>>suing WordPerfect organization for "termination without cause". The
>>>call is from the taped conversation leading up to dismissal:
>>>
>>>"WordPerfect Technical Desk, may I help you?"
>>>
>>>"Yes, well, I'm having trouble with WordPerfect."
>>>
>>>"What sort of trouble?"
>>>
>>>"Well, I was just typing along, and all of a sudden the words went
>>>away."
>>>
>>>"Went away?"
>>>
>>>"They disappeared."
>>>
>>>"Hmm. So what does your screen look like now?"
>>>
>>>"Nothing."
>>>
>>>"Nothing?"
>>>
>>>"It's blank; it won't accept anything when I type."
>>>
>>>"Are you still in WordPerfect, or did you get out?"
>>>
>>>"How do I tell?"
>>>
>>>"Can you see the C: prompt on the screen?"
>>>
>>>"What's a sea-prompt?"
>>>
>>>"Never mind. Can you move the cursor around on the screen?"
>>>
>>>"There isn't any cursor: I told you, it won't accept anything I
>>type!"
>>>
>>>"Does your monitor have a power indicator?"
>>>
>>>"What's a monitor?"
>>>
>>>"It's the thing with the screen on it that looks like a TV."
>>>"Does it have little light that tells you when it's on?"
>>>
>>>"I don't know."
>>>
>>>"Well, then look on the back of the monitor and find where the
>>>power cord goes into it. Can you see that?"
>>>
>>>"Yes, I think so."
>>>
>>>"Great. Follow the cord to the plug, and tell me if it's plugged
>>>into the wall."
>>>
>>>".......Yes, it is."
>>>
>>>"When you were behind the monitor, did you notice that there were
>>two
>>cables plugged into the back of it, not just one?"
>>>
>>>"No."
>>>
>>>"Well, there are. I need you to look back there again and find the
>>>other cable."
>>>
>>>"....... Okay, here it is."
>>>
>>>"Follow it for me, and tell me if it's plugged securely into the
back
>>>of your computer."
>>>
>>>"I can't reach."
>>>
>>>"Uh huh. Well, can you see if it is?"
>>>
>>>"No."
>>>
>>>"Even if you maybe put your knee on something and lean way over?"
>>>
>>>"Oh, it's not because I don't have the right angle - it's because
>>>it's dark."
>>>
>>>"Dark?"
>>>
>>>"Yes -the office light is off, and the only light I have is coming
>>>in from the window."
>>>
>>>"Well, turn on the office light then."
>>>
>>>"I can't."
>>>
>>>"No? Why not?"
>>>
>>>"Because there's a power outage."
>>>
>>>"A power... A power outage? Aha, Okay, we've got it licked now. Do
>>you
>>still have the boxes and manuals and packing stuff your computer
>came
>>in?"
>>>
>>>"Well, yes, I keep them in the closet."
>>>
>>>"Good. Go get them, and unplug your system and pack it up just
>>>like it was when you got it. Then take it back to the store you
>>>bought it from."
>>>
>>>"Really? Is it that bad?"
>>>
>>>"Yes, I'm afraid it is."
>>>
>>>"Well, all right then, I suppose. What do I tell them?"
>>>
>>>"Tell them you're too fucking stupid to own a computer."
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