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Pastimes : ETRADE Sucks!
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To: Barronio who wrote (2099)4/10/1999 8:13:00 AM
From: gaj  Read Replies (1) of 3262
 
*thank you*!! that took care of the problem, completely.

now that i've got it solved, and see what it was, i can bitch. my day job is tech support, so i've got a little clue as to what goes on with computers. when i called up, i told their support guy that "the netscape icon hasn't moved, no pop-up windows ever appeared to say download, etc." and he had no good answer except to "call pulse support".

i think the right word might be understaffed / not properly trained...this was a problem that should come up with a lot of people.

(btw, it was netscape 4.5).
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