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Non-Tech : CYBERTRADER

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To: Jim Jones who wrote (2318)4/11/1999 10:48:00 PM
From: Gary Wisdom  Read Replies (1) of 3216
 
Jim, re: connectivity problems

THANK YOU SOOOOOOOOOOOOOOOOOOOO MUCH.

I THOUGHT I WAS GOING NUTS.

I use a cable modem and I have a pretty fast computer, and the damned thing craps out on me constantly. I have to log on and log off and reconnect and sometimes reboot. I get those disconnected from server messages constantly which is extremely annoying.

Tech support is absolutely worthless regarding this. On Friday, I was using the communications panel pleading for help as I couldn't connect to the price server (no stock boxes) and I'd ask a question and it'd take several minutes for a response and I told the guy I was trying to get out of a trade and needed help NOW and it just didn't matter.

I've lost complete confidence in them. I like the software, and I like the people okay, but this sh*t is costing me way too much money. As unreliable as MB Trading can get at times, they are light years ahead of Cybertrader.

Thanks so much for your post. I really thought I was losing it.
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