Hi Jerry and all...I'm in Tokyo and had a problem with non-execution of a Stop Order a couple of weeks ago. One phone call began a trade inquiry (to make sure I hadn't used a stop w/limit, thinly traded issue) and I got a decision in my favor, proceeds added to my account two days later-- I'd sold at a lower price and E*Trade made up the difference.
I've been unhappy with slow executions (more with the slow confirmations) and system outages, but I remember trying to get through to Fidelity Investments to buy stock over the phone years ago-- this Internet thing is a huge advance and I've made lots of money, along with a lot of others. I couldn't be doing this without the Net while working abroad (heck, I was at Narita airport in Tokyo in the UAL Red Carpet Club online, checking S.I., and placed a trade via my notebook).
If you're not happy, walk the walk! Geez, get a grip, whiners!
Now if E*Trade could just stretch that 9+day delay to 14-21 days, they'd really keep the customers-- JUST KIDDING!!!
Conan |