Here's the quickest, most proven, way to instantly contact E*trade!
bw,
Here is THE KEY to contacting E*trade if you are ever in a big hurry...
Simply give them a call. Easy. Phone line will be busy 9 times out of 10, but that's OK. No biggie. When you do get through, you'll be put on hold with a recording saying to use the E*Trade web site for e-mail, which might be quicker. Good. Now hang up after 15 minutes from being on hold. Go straight to their e-mail system and send them a message. Easy. Now wait a day or so for a reply. A reply will arrive saying to call, because it's a matter that can't be solved via e-mail. Good news! Things are looking up. Now go back to square one and call again. After a barrage of busy signals, you'll get put on hold. You'll get put on hold for at least four - up to maybe six times - at 20 minutes each, and after each 20-minute holding period, the phone line will go directly to a busy signal...then you'll hear various beeping, screeching sounds. At this point you know you are on the right track. Now go back to their e-mail system and tell them their phone system isn't working, and ask for them to PLEASE give you a call. Wait a day or so for an e-mail reply responding to your request for a phone call from them. You are almost in now . Bend over. Get ready. Here it comes. The call will arrive. When it does, tell them you are inquiring about an order that went haywire. They'll then ask you if the order "was for pizza, and was it with, or without, anchovies".
Call me a whiny butt. I don't care. But the above is a true story, including the pizza comment, as best as I can reconstruct it. I'd tend to call it "The E*trade Endless Goat-Rope Circle-Jerk". A circle-jerk where money is no object. Who cares about mere money when E*trade is having their fun?
Epilog: The ultra-friendly "customer service" representative said he'd call back in 30 minutes to an hour. That was yesterday. Still don't know if he considered my order that went haywire one for a stock, or one for a pizza.
Ice |
