BillServ.Com(BLLS) Going for the EBPP Market Small Billers Message Board

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Technology Stocks : BillServ.Com(BLLS) Going for the EBPP Market Small Billers

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To: Redman who wrote (264)	4/15/1999 3:22:00 PM
From: Joseph Tigson	Read Replies (1) of 918

We look to be stabilizing in the mid eights, not a bad run for us in the last few days. The consolidation pullback is always a healthy market phenomenon. To respond to the Cnet article about EBPP needing human interaction, I think BLLS has already addressed this issue. >>David Weisman of Forrester Research thinks portals won't cut it in online billing. "Unlike email and portfolio trackers, electronic bill presentment and payment will be full of customer service demands that portals aren't equipped to handle,"<< This from a previous story regarding funding and use of proceeds: >>The proceeds will primarily be used to bankroll a network of customer-support centers in San Antonio and outlying communities that are projected to employ 700 people within five years, Billserv officials add. "The (customer-support) centers are the main focus of the money," says David S. Jones, senior vice president of Billserv.<<

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