ETRADE Sucks! Message Board

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Pastimes : ETRADE Sucks!

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To: Iceberg who wrote (2213)	4/15/1999 6:50:00 PM
From: RickT	Read Replies (1) of 3262

>>On the other hand, if it's a question E*trade can conveniently answer, or if it's a question that is somehow in their advantage to answer, then you might - repeat - might - get a feeble, untimely response out of them. << Or you'll get a form letter response that has nothing to do with the question you asked. Their "customer service" people don't even have the courtesy to read beyond the subject line before responding. The one way I have gotten a response: After you get a non-sense response, look for the name of the service person that responded and then send it back with "Attn: xxxx's Supervisor" as the subject. This has often gotten a response within minutes - not from a supervisor, but from the original service person. Which is better than nothing.

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