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Non-Tech : A.B. WATLEY - THE ULTIMATE TRADER!
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To: Greta Mc who wrote (1023)4/16/1999 9:29:00 AM
From: Bob A Louie  Read Replies (1) of 2045
 
"Although I realize he is in MIS and not customer service, I would have thought that he would have offered to forward our posts to the appropriate personnel in customer service. He didn't."

After Brett lambasted me yesterday I asked to speak to his supervisor. His reply was that he was the supervisor. I asked him if he was an owner of the company and he said "yes".

I would be willing to bet that a good percentage of ABW customers either post or lurk on this thread and that these negative postings are weighing on the minds of management. I cant imagine that they are indifferent to what is going on here.

As an owner of ABW, I would expect Brett to be concerned about company image and how his employees treat customers. This thread is a perfect forum to address these customer service issues. I don't think we're asking for the moon. A small gesture that showed they cared would help. So far we've heard nothing and the silence is deafening.
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