SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Non-Tech : E.Schwab problems

 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: dennisp who wrote (506)4/17/1999 2:19:00 PM
From: scaram(o)uche  Read Replies (1) of 1401
 
Schwab charges for each trade.

When I've gone over my margin allotment, I've gotten a polite phone call on each occasion, with one major exception. That exception really hurt, big-time. Checks were returned unpaid and I was treated rudely. This was during the same period where Charles Baby and Pottruck were making appearances on CNBC and, IMO, misrepresenting - outright - their on-line trading system and capacities.

I called Schwab Corporate and was again treated rudely. My Schwab Platinum Signature card says "Client since 1983". You'd think that Pottruck could show foresight and learn from dedicated customers that wanted to give constructive feedback. It appears to take confrontation to dent him, however.

In any event, things are much improved. The website is rarely down, and, while pages still load in a laborious fashion, capacities are up, IMO.

Foresight, foresight, foresight.... they didn't have it, but they now seem to be scrambling effectively.
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext