Pfeiffer out, but who's in?
By Owen Thomas Red Herring Online April 20, 1999
Wanted: A CEO who can run the world's largest PC maker and answer to a fearsome, active chairman of the board.
Over the weekend, Compaq (CPQ) chairman Ben Rosen forced the resignation of CEO Eckhard Pfeiffer and hired Heidrick & Struggles to conduct a search.
Mr. Pfeiffer and Compaq chief financial officer Earl Mason resigned over the weekend, after a disastrous week on Wall Street that saw Compaq shares plummet to a 52-week low. (Mr. Mason resigned to take the top job at Alliance Foods, a Chicago-based food-service company.) Compaq warned that it would miss quarterly earnings by nearly $300 million, earning $0.15 per share rather than the $0.30 that most analysts expected.
Mr. Rosen apparently felt a need for speed: he said that Compaq's strategy was sound, but needed better execution. "As a company engaged in transforming its industry for the Internet era, we must have the organizational flexibility necessary to move at Internet speed," he said in a statement. "We must also remain intimately connected to our markets and customers. We have done it before. We will do it again."
Simply connecting may be a tough challenge for Compaq's new leader. Megamergers with Digital Equipment and Tandem have distracted the company as it staved off competition from Dell Computer (DELL). Dell sells directly to consumers over the phone and the Internet, a strategy that allows it fatter margins and lower prices than Compaq, which is burdened with a channel strategy that keeps it at arm's length from PC buyers.
DUCK, DUCK, GOOSE It's likely Compaq's board will hire a second recruitment firm to supplement Heidrick & Struggles' efforts, if only to widen its range of possible candidates. As an industry practice, recruiters avoid contacting candidates they've placed, and Heidrick & Struggles has been active in many high-profile searches, such as former Motorola executive Mort Topfer's appointment to the vice chairmanship of Dell.
Given the favored status of Dell's model in the eyes of Mr. Rosen, other Dell candidates are possibilities. Joe Marengi, vice president of relationships for Dell Americas, could be a dark-horse candidate; before joining Dell, he was chief operating officer and acting CEO at networking software maker Novell (NOVL).
Other possibilities in the computer industry are Joel Kocher, CEO of Micron PC (MICR), who worked at Dell before joining upstart Apple (AAPL) cloner Power Computing, which challenged the Mac OS maker with a direct-selling model; Rick Belluzzo, CEO of Silicon Graphics (SGI), who was a top executive at Hewlett-Packard (HWP) before joining the troubled workstation and server maker; and Jeffrey Waitzen, president and chief operating officer of Gateway (GTW), a company that Compaq considered acquiring in the past.
Hewlett-Packard is also looking for a new CEO to replace Lew Platt, who's nearing retirement age even as he reorganizes the giant PC maker. Many analysts have said HP should hire from outside, but the company has a strong tradition of promoting from within. If HP does hire an outsider for the top spot, internal contenders -- like Ann Livermore, chief of HP's enterprise computing business -- could look for a new gig.
Compaq could also go outside the PC industry. Carl Stork, Microsoft's (MSFT) general manager of hardware strategy, is one dark-horse candidate.
And given the need to tighten up manufacturing operations, a hire from a large industrial concern could make sense. General Electric (GE) recently reorganized its industrial systems business unit, naming James Rogers, formerly CEO of GE Industrial Control Systems, senior vice president of industrial integration. Once named by Forbes as a possible successor to GE CEO Jack Welch, Mr. Rogers may be one of several GE executives looking outside for the job of a lifetime. Whoever gets the job will be landing in the hot seat. Compaq's new CEO will answer to Wall Street analysts angry with past management's practice of denial about disappointing earnings. They'll also answer to a board led by Mr. Rosen -- who showed the same lack of compunction in sacking Mr. Pfeiffer that he did when he named Mr. Pfeiffer to replace Rod Canion back in 1991. |