MURRAY HILL, N.J.--(BUSINESS WIRE)--April 20, 1999--Embratel, Brazil's largest long-distance service provider, has selected an integrated billing and customer care software platform developed by Kenan Systems, a wholly owned subsidiary of Lucent Technologies (NYSE: LU), the companies announced today. Embratel plans to use Kenan Systems' award-winning software to create innovative promotional and pricing plans critical for attracting and retaining subscribers in a market where the telecommunications industry was recently privatized.
The two-year, multi-million dollar contract is the first major billing agreement Lucent has signed since acquiring Kenan Systems in February 1999. The agreement calls for Lucent Technologies Network Systems do Brasil, LTDA to supply Kenan's Arbor(R)/BP software for Embratel's network and to provide Lucent Technologies NetCare(R) services to support the roll-out of the system later this year.
"Services in Brazil are rapidly becoming more demanding, adding to the complexity of managing our network," said Dilio S. Penedo, president of Embratel. "After a careful selection process, we found the combination of Kenan Systems and Lucent Technologies provided the best software solution to meet our needs."
Under the agreement, Embratel will use Kenan System's Arbor/BP, a scalable software product designed to support customers who need to handle large call volumes and to manage a growing customer base. Arbor/BP can deliver a unified bill containing charges for any combination of services, including local and long distance telephony, mobile, broadband, Internet and other enhanced services.
"Embratel is poised for tremendous growth in the most recently privatized and most dynamic market in Latin America," said Kenan Sahin, president of Kenan Systems. "Arbor/BP's flexibility and scalability will help Embratel respond quickly to increased market demands for new services."
MCI WorldCom bought the controlling ownership of Embratel in July 1998 during the privatization auction of Telebras, the telecommunications provider in Brazil. Embratel was previously the sole provider for long distance services in the country.
"This agreement represents the expanding global relationship between our companies," said Lance Boxer, group president of Lucent's Communications Software Group. "The ability to deliver a world-class billing system ready to handle Embratel's dynamic growth and to provide critical systems integration demonstrates the tremendous benefits of the Lucent and Kenan Systems combination."
About Embratel
Embratel has the largest long distance telecommunications network in Latin America and owns the unique Brazilian national and international telecommunications network, directly connected to thousands of companies. Embratel renders long distance and international telecommunications services, in addition to 40 other communication services. It is also the main high-speed data and Internet provider in Brazil, with the largest wide band optical fiber network, covering more than 18,000 kilometers. Starting in July, the Embratel area code for international and long distance calls is 21. Visit our site at embratel.net.br
About Kenan Systems
Kenan Systems, a wholly owned subsidiary of Lucent Technologies, is an award-winning provider of software products and services that answer the specific billing, customer care, order management and decision-support requirements of leading single- and multi-service carriers in the communications industry world-wide, including mobile and wireline voice and data services, broadband and Internet services. Kenan Systems is headquartered in Cambridge, Mass. with offices throughout North America, Europe and Asia-Pacific. Worldwide customers include @Home Network, AT&T, BellSouth International, British Telecom, France Telecom, GTE, Level 3, MCI WorldCom, Optus, PageNet, Qualcomm, Time Telekom and Videotron. Additional information on Kenan Systems' partnerships, products and services may be obtained by visiting kenan.com, via e-mail at info@kenan.com
About Lucent Technologies
Lucent Technologies, headquartered in Murray Hill, N.J., designs, builds and delivers a wide range of public and private networks, communications systems and software, data networking systems, business telephone systems and microelectronics components. Bell Labs is the research and development arm for the company. Additional information about Lucent Technologies is available on the company's Web site at lucent.com CONTACT: Dan Coulter Lucent Technologies 908-580-4111 dlcoulter@lucent.com OR Manuel Wernicky MCI WorldCom 770-280-7120 manuel.wernicky@wcom 07:31 EDT APRIL 20, 1999 |