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Non-Tech : E*Trade (NYSE:ET)

ET 17.35

-0.6%

Jan 16 9:30 AM EST

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To: ecommerceman who wrote (6162)	4/21/1999 1:20:00 PM
From: gladman	Read Replies (3) of 13953

My Nightmare with E-Trade(if anyone cares) I sent a $5,000 check along with the application on 3-15. I called customer service on 4-5 inquiring about my account status, they didn't have any record of my application nor my check. Yesterday I got the cashed check with my bank statement, E-Trade cashed my check on 3-23. I called customer service again, still no record of anything, they've had my money for a month and now I have to prove to them I sent them a check. "Make a photo copy of the check and send it us, then we'll determine if we can give you your money back" GOODBYE E-Trade, Good riddance. 3 strikes and you're out. I'm happy the stock is doing well, but I guess I slipped thru the cracks.

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