I'm not a tech support! At least I try not to be. After earning a degree in Computer Science, I worked as a programer / analyst for a drug company. By default, I became the 'person to call' if anyone had a PC problem. I've spent two hours on the road to reach a user who 'insisted' his system was plugged in only to find that, yes, the plug was in the wall, but the other end of the cord was laying under the wastebasket. I hated every minute spent on the 'cubicle farm' and had the good fortune to see Microsoft as a good investment. I put my life savings into this stock (late 1980s) and when Windows 3.0 (Yes, there was life before Win31!) the PC industry changed course and, thanks to Microsoft, I was free at last.
A decade later, I'm devoting myself to being an on-line pest and enjoying every minute of it.
Cheers, PW.
P.S. Tech Support stories.
My favourite: the guy who plugged his power bar into itself.
My boss once inserted a floppy between the drives in his PC.
The 'Vice-president of technology' called me to his office. He'd forgotten about his cursor and wanted to know what that 'thing' was on his screen. He'd only been using his system for years!
The lady who thought her mouse was a 'foot pedal' for her PC.
The guy who thought his CD-ROM drive was a cup holder.
I'm sure there's more.
P.P.S.
I should include some system hint to make the post worth reading, so here goes:
Since getting a laptop, I don't use my mouse. I find the mouse-pad a wonderful place to rest my elbow. The bony part doesn't get sore when all I'm doing is clicking the 'next' button. |
