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Non-Tech : Complaints About Schwab

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To: Stuart T who wrote (73)4/23/1999 3:00:00 PM
From: cirrus  Read Replies (3) of 196
 
Can you believe this? I logged onto Schwab this morning and placed a market order for 500 shares of RRRR, a pretty volatile item this morning. A few minutes later I checked to see what price I was filled at and guess what? Schwab's NEW and IMPROVED order status screen says "FILLED" at "MKT". It doesn't tell you the price! One must click "SHOW DETAILS" and wait for a second screen to download with the price. Gee whiz.

Oh, and the order number, Original Order Request and Closed status are in bold type. The thing you would look for first, the name of the security, is buried in the middle of other stuff in regular type.

Who designs this stuff?
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