Advice on fixing a "cancelled" Friday trade that executed Monday?
I just found out by looking at my portfolio that I have 1000 shares of MXTR that I didn't order. I don't know if Tim Richter, who used to post here and was helpful on another screw-up, is still working at Datek, but I doubt that calling the 1-800 number will be useful. Any help or guidence you folks might provide would be most appreciated.
On Friday about 2 minutes before the bell, I entered at buy order for 1000 shares MXTR at 5 23/32. It didn't execute, and I checked the "daily activity" page and it showed that it hadn't been entered until 16:00:19. So I I "cancelled order," at approx 16:05, and got either an "order cancelling" or "order cancelled" indicator on the daily activity page (I don't recall which.) (It didn't even occour to me to check the messages, though apparently I should have!)
Well sure enough, this order executes at 9:44:45 on Monday. I didn't get an e-mail confirmation through this moment, and Quicken's direct download that I did yesterday afternoon was broken also, so I had no notice. I still wouldn't know but for my strangely diminished buying power today.
All Comments and advice welcome. Datek, if you see this, my order # is Z-300-AACG-7788 . |
