banker's lady, " Compaq would have to make one he*l of a lot of other changes inside its own company ".
It's been done before: IBM $43/sh ~1985? till Lou came in. Now ~ 400+/sh post split,
TA
you said:
RE:CPQ vs Dell in online selling
Sir, others, including Compaq may very well offer their products online, but just because they host an online store don't think that means they're automatically in the same league as Dell. Compaq would have to make one he*l of a lot of other changes inside its own company before it began to scratch Dell's tail. Having a web store isn't enough- Dell is Dell because it not only builds a top quality computer, but because it builds it to order directly as each is ordered ,(no inventory tying up capital), is efficient & swift in its processing, construction, and delivery, and has a world class follow through after the sale- known as an unsurpassed reputation for excellent customer support & service.. Others may study the model & might try, but unless they revise their entire method of doing business, Dell remains the one, the only and the marvelous DELL! |