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Here is their premiere report: AT-Report Premier Issue! By Barry Sandrew, PhD, Executive VP/CTO
The IAT-Report No. 1 - Time-Shifting Television
The Emergence of Video Servers in the Living Room
Section 1: Introduction
Section 2: The Technology of Time-Shifted TV
Section 3: Silicon Valley - Golden Geese or Silicon Valley Placeholders?
Section 4: Emerging Competitive Playing Field
Section 5: The True Impact of Time-Shifting on the Television Industry
Section 6: The Impact of Convergence on the Internet
Introduction
This is the first of many bi-weekly IAT-Reports that will attempt to examine trends in emerging technology and offer insight into our particular slant on related opportunities for TPEG. The information contained within these reports should not be construed as a definitive indication of TPEG's current activities, strategic partnerships, mergers or acquisitions.
This first installment examines exciting new developments in the convergence of television and the Internet that will inevitably supplement PC-based on-line access with a new type of web-connected TV. This clear trend away from the PC has implications for handheld PDAs as well as wired and wireless devices/appliances (pagers, data phones) which will be examined separately in subsequent IAT-Reports. TPEG is currently looking at companies developing software applications and hardware innovations that cut across these platforms, thereby achieving the greatest market share.
One technology trend that we are watching very closely is Time-shifted TV; an enabling technology that will put interactive TV in our living rooms this year and promises to profoundly effect in the entire television industry.
Consider the following:
1.You're watching a live NFL game and the Chargers are about to make a touch down... when the phone rings. 2.You push the pause button on your digital video recorder (DVR) and take the call. 3.While you're on the phone the live TV programming is automatically being recorded to the DVR hard disk at DVD (MPEG-2) quality resolution. 4.Once off the phone, you return to watch the game... exactly where you left it. 5.You decide instead, to catch up with the real-time action of the game so you fast forward the action, skipping through commercial breaks to the Live game. When you've caught up with the live action the DVR stops recording.
Just a fancy VCR?? The concept is called time-shifted television and if you ask Kleiner Perkins Caufield & Byers, Paul Allen's Vulcan Ventures, Steward Alsop's New Enterprise Associates, International Venture Partners (IVP), WebTV founding Director Randy Komisar, Tribune Company, Netscape co-founder Marc Andreessen and other notables you'll develop a different perspective on the concept. These blue chip investors have put their support and significant investment dollars into a new technology that places the video server comfortably on top of the living room television set.
Silicon Valley understands that time-shifted television is one of the most exciting trends to surface within the consumer television industry in years; a trend that has the potential of changing our TV viewing habits and significantly affecting the entire broadcast, cable, and satellite TV industries. Time shifted television will become the new buzz term this year.
The Technology of Time-Shifted TV
These consumer grade video servers are set-top boxes that store real-time, digital encoded television programming on their hard disks and permit instantaneous fast forward, reverse and the ability to pause live broadcasts. They also include intelligent software that can actually learn and anticipate the viewer's TV-watching habits.
You only need to program the system once rather than weekly to automatically record your favorite shows. The system will automatically search for and record preferences like (for instance) all those splendid colorized Humphrey Bogart films (how did they do that?) or every black and white movie directed/produced by Woody Allen (why did he do that?). The devices time-shift the viewing habits of the consumer making program scheduling, networks and traditional advertising a thing of the past.
Forrester Research Inc. is predicting that consumers will buy up to 14 million DVRs or DVR-enabled TV sets in five years as box prices drop. Paul Kagan Associates Inc. forecasts 7 million to 9 million DVRs by 2002. According to Larry Gerbrandt, a senior analyst at Paul Kagan Associates Inc., The Digital-VCR market is a "...battle for the most valuable square foot in America. Eighty-two percent of television owners also own VCRs, but only 10 percent regularly use them to record programs. That little space on top of people's TV sets is huge."
This is much more than simply a VCR on steroids. When combined with the Internet we see this technology as the single most significant step toward interactive television in the past decade.
Silicon Valley-Golden Geese or Silicon Valley Placeholders?
The two companies behind this trend, ReplayTV and TiVo have become the golden geese of Silicon Valley startups. Both companies have remained totally focused on their March/April launch; vehement in their effort to keep their systems and consumer message as simple as possible. Neither ReplayTV nor TiVo offer Internet connectivity and both companies deny any interest in adding on-line features because they feel it sends too complex a message to the consumer.
However, underestimating the consumer could be a fatal mistake since several competitive players expecting to launch later in the year will include fully integrated, Internet systems at the same or lower prices.
Though their core technology is very similar, ReplayTV and TiVo can be differentiated on the basis of hardware/software specs as well their individual business models. ReplayTV has been touted as having the superior technology. Their feature rich menuing structure and sophisticated hardware (better set-top oriented footprint, no fan and better noise dampening) has pushed them to the forefront as the more advanced consumer device.
The TiVo interface is more of a stripped down menu looking like an operating system that breaks content into preset channel listings. Compared to ReplayTV it has much less customizable features for the user. The TiVo demo models I've seen were large, industrial and clunky. In the simulated living room at their headquarters you could hear the cooling fan and the drives clicking away, creating a serious distraction. I have no idea if that demonstration was a reflection of their final product.
As for their business models; TiVo, is starting out with a subscription-based model priced around $10 a month. Each night programming guides are sent to the box via an auto dial-up telephone system (both TiVo and ReplayTV boxes require a non-dedicated telephone line). At the same time that the TiVo boxes send information to the home, it also downloads information from the box signalling the previous days viewing habits of each household. That data is used to target commercials and other programming so it can better hold the viewers interest (and more effectively enter their wallets).
Replay's service will be free. They're using an innovative model similar to a Web portal but applied to the television market. They collect fees from various networks (like Nickelodeon and FOX) in return for promoting their programming on the ReplayTV box. This is a very simple model that doesn't reach into the viewers pocketbook. Marc Andersson, one of the investors in Replay and a founder of Netscape commented, "Think of ReplayTV as a portal for television. Browsers brought the Internet to millions and portals let people personalize and manage that on-line chaos. The Replay Network Service will provide a portal to personalize and manage the chaos of thousands of hours of television programming raining down on people daily."
Both models will ultimately be refined as consumer reaction is guaged. However, TiVo's entry business model may be doomed at the start if you listen to some analysts. Seamus McAteer of Jupiter Research states "I don't think that now, or even two years from now, advertisers will be interested in targeting TiVo's 40,000 or so subscribers. It's a more convoluted business model. Replay's is far more straightforward."
True, there has to be a critical mass in order to attract advertising dollars and that threshold won't be reached for some time, particularly if the looming competition offers more compelling products that includes fully integrated Internet content.
Emerging Competitive Playing Field
It's curious that neither of the companies that are leading this charge has not publicly embraced the critical component of this huge opportunity... the Internet. ReplayTV is widely considered the leader in this arena, though it will be difficult to maintain that advantage. There are others entering center stage, creating what will become a very exciting and competitive field of players, all of which is good news to the consumer. Especially since the competitors will be rapidly developing products with a true convergence value add. TPEG anticipates that these devices will make possible the introduction of Internet rich, non-linear viewing experiences without dramatically changing the traditional programming format.
Entering a bit late is Microsoft's WebTV, which has a deal with Echo Star Satellite TV to incorporate both Internet access and DVR capability into its boxes. They expect to begin shipping this spring. At first only the pause and instant replay features will be available, with full functionality rolling out this fall. "We're the first to have a product shipping with a satellite service," says WebTV's Senior VP of Business Development Bill Keating. "That's a big differentiator." That, of course, coupled with Microsoft's muscle and market cap.
Let's revisit our initial NFL TV viewing experience adding the full potential of time shifting technology and on-line capabilities.
1.You're watching a live NFL game and the Chargers make a touchdown 2.The Chargers Web URL flashes on the screen offering stats on the player that made the play, the moving point spread, etc 3.You pause the live TV broadcast and travel into the Charger site to search out info of personal interest 4.While you're there you decide to purchase a team jersey and buy tickets to a local game... oh, and isn't that the new Lexus SC300 body style advertised on the site? 5.When you're done exploring football stats, making impulse purchases and checking out local car dealers, you return to the broadcast exactly where you stopped it and continue to watch the game without having missed a bit of the action.
This is the true significance of time shifted television.
The WebTV-EchoStar receiver sports a built-in ultrafast, multi-gigabyte hard drive capable of recording and playing back simultaneously full-quality digital video. The disk drive makes possible a number of enhanced digital TV features, including TV Pause (“freezing” a TV show for up to 30 minutes and resuming when the viewer is ready to watch). Other features include a program guide and broadband (satellite) data delivery.
The WebTV-EchoSTar device, scheduled for a later launch is expected to be available as a WebTV Plus and EchoStar service upgrade. It will feature automatic recording of several hours of digital video and down-loadable video games. The programming guide will link Internet content with programming found in TV Listings; providing access to program-related information up to seven days in advance. The TV Recent feature saves thumbnail pictures of the last six channels viewed. The satellite receiver provides access to over 300 channels, including broadcast networks, sports, international, and pay-per-view programming. Finally, the set-top box features a printer port for printing out TV listings of upcoming shows or e-mail messages, and provides parental blocking capabilities for both Web sites and TV programs.
Neat stuff... and miles ahead of the TiVo and ReplayTV offering. It's not that TiVo and ReplayTV couldn't bring the Internet into their box. While there are currently no customized browsers in either TiVo nor ReplayTV, all the core technology required to connect to the Internet are incorporated within each system. Both companies simply want to keep their launch simple... a move that appears very short sighted. However, I believe that the momentum of this competition will signal an inevitable move to complementary on-line services. Otherwise I see no way that ReplayTV and TiVo will be able to compete.
WebTV is not alone in entering this market. Also entering the fray are Sony and JVC who have individually set their sites on a year end launch of set-top boxes containing DVR functionality as well as integrated Internet. In fact, this week at NAB yet another player, AnytimeTV debuted a system similar to WebTV, Sony and JVC with Internet delivered via KU-band satellite. Currently AnytimeTV uses Microsoft Internet Explorer as their browser rather than a customized WebTV-type browser. This will inevitably change with consumer pressure for TV-centric browsers that can actually be seen and read from across the room.
The True Impact of Time-Shifting on the Television Industry
What does all this mean to the TV industry? These boxes could make the trip to the video store a thing of the past. Just last week, TiVo and ReplayTV agreed to license a Macrovision proprietary chip that will add copy-protection to programs recorded by their DVR set-top boxes. With this chip, any protected program encoded by the DVRs in DVD, high quality digital format cannot be permanently recorded or mass produced onto VHS player or CD/DVD recorders.
TV Time-Shifted/Internet technology will usher in what Mason, CEO of North Communications calls "the pivotal event; a transition of the passive TV into an interactive transactional tool." (Advertising Age 3/29/99, Copyright 1999, Crain Communications).
DVRs will fundamentally change the business of commercial television by letting viewers control what they watch and when they watch it; potentially cutting ad viewing nearly in half. Forrester Research feels this dramatic change is likely to usher in a new era of pay TV as well as fully integrated internet as broadcast, cable and satellite networks scramble to replace declining advertising revenues.
The Impact of Convergence on the Internet
It's crystal clear that the Internet is rapidly becoming a necessity rather than a curiosity for email, shopping, research and news. Convergence is now more than a buzzword heard at technology conferences, it has become a reality and is about to challenge the very foundation of the television industry and telecommunications in general. Indeed, over the next two years, convergence is setting the stage for the internet to become a ubiquitous partner in our everyday lives, found in our televisions, kitchens, cars, briefcases, pockets and handbags.
Content leaders within the Internet space are readying themselves for a move away from the PC and onto a diverse array of platforms including TV. Yahoo has just signed on with Online Anywhere, a company that automatically conforms web content to non-PC on-line devices, and AOL has developed their own "anywhere" approach. We expect Disney, Excite, ESPN, Sony and many other dominant on-line content players to follow suit. They all have their sites on time-shifted TV.
According to Media Matrix's "History of the Internet", home access of the internet is up over 300% in the last three years with over 42 percent of US adults logging on at home or at work every day. (Media Metrix, "History of the Internet", Business Wire 04-08-99, 09 via NewsEdge Corp.). The Media Matrix study also found that 44 percent of Internet users spend less time watching television due to Internet use; a trend that has become a wake-up call to the entire television industry. The issues associated with these trends are particularly significant to consumer television manufacturers and programmers who have previously been looking to broadband as the panacea that will transform passive television into an interactive transactional tool.
The TPEG team anticipates a new cast of characters evolving around the concept of transactional TV that will couple compelling programming with internet rich depth of content and related impulse purchase opportunities. TPEG is currently addressing the content/technology side of the equation which fits within our core competency.
There will be a serious need for content that fits into this new technology and marketing "space". We are exploring on-line content that naturally expands the linear venue by creating a smooth but compelling transition in and out of the passive television experience and into a fully interactive experience.
The IAT-Report will continue to follow these developments and will provide updates in successive reports. Links to on-line articles related to this subject are posted on the IAT-Roundtable under the topic heading "Time-Shifted Television".
The IAT-Report No. 2 - Convergence into wired and wireless appliances and devices. A TPEG strategic Roadmap Into Internet Based Ventures - the focus is on enabling technology with which the company hopes to build long term equity strength and greater immediate shareholder value. (May 17th).
Copyright 1999: The Producers Entertainment Group Ltd. (Nasdaq: TPEG) (BSE: TPG)
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