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Non-Tech : Action Direct - Royal Bank Brokerage

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To: ciVic who wrote ()4/29/1999 7:07:00 PM
From: Flip   of 175
 
A bunch of Cry babbies. Boo Whooooo!

Give me a break. Plumber/housewife turns day trader and everybody expects tip top service. Does anybody have any idea on how huge the problem is. Nobody antipated this kind of growth so take your crying somewhere else.

The brokerage firms are on the leading edge of delivering REAL time info. You want to see out-dated systems, look at th and even worse crap like Banks Amzn, BII, EBAY. Their technology is nowwhere near the brokerages. Is like comparing a spudnik to the space shuttle and every once in a while, one blows up.

Your orders take so long to get through for a couple of reason. IA's must review your orders before they go to the floor. Why, because most of you, with you housewife knows everything mentality, don't have a clue what you are doing and the IDA know it. That's why it's the law. They won't admit it, but.......

Then you have thousand of orders coming in at once because the guy who wants to buy BII at 8.45 changed his mind and now wants to change that 154 share order to a all or none @ 8.40/share. This person, meaning you winging complainers with little education or technical moderation are clogging the systems.

Then, to top it off, your soooo up-set your orders are having trouble getting through, you call all at once and cry and cry and cry,

Meanwhile the IA on the other end of the phone doesn't give to yippe ya yoo's about you because you are not on the same par as him/her.
It's like a banker whose doing up his basement and wants to talk electrial with a pro and expects to be on the same level as the electrian.

Remember some of them are really horrible and I am in no way sticking up for them but their are also quite a few who really know what they are talking. If you meatball day traders shut your flapping mouths once in a while and LISTENED (NOT HEAR) but listened you might actual learn something. But from what I've been told, your egos and big months can't bear to LISTEN for more than 15 seconds.

I am not an IA but I do have both legs in the broerage industry. Grow up, stop crying and please keep buying BII and GEM and all the other crap out there because when this market tops out this learning lesson is going to hit those who cried the loudest because they are the ones who are pouring full on this fire.

I am not trying to insult any one of you, but to speak about bad service and bad technology when you have no idea on what is going on behind the scenes is insulting.

Again, it's a matter of shutting your mouth and educating yourself of the problems at hand but how are you suppose to learn anything when all your doing to screamming at IA's who are doing the best they can. Anyone who is taking the time to post here reagrding bad service must have had a real bout with their brokerage firm.

My advise to all of you. Call your brokerage firm, ask to speak to a manager and ask them politely what is going on. For those of you who can shut your mouths for more than 2 minutes you WILL learn something.

and for those of you that can't.

WE don't care!
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