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Pastimes : Computer Learning

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To: TimbaBear who wrote (3308)4/30/1999 12:11:00 AM
From: Cheeky Kid  Read Replies (1) of 110631
 
Dell tech support and warranty experience:

Tech support:
Call during business hours, the wait is only minutes. Sometimes no wait.

Warranty:
1. A key on the keyboard, died, called Dell, the new keyboard arrived the next day.

2. CD-ROM was taken out of my Dell P166 (while it was still under warranty) and I sold it to a friend. One week after selling the CD-ROM that I removed from the box, it died. I told the whole story to Dell, and even though I sold it, they replaced it with a brand new CD-ROM. They didn't have to do this.

Now you know why I like Dell so much, and all my future computers will be Dell.
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