Ouch! This was a MAJOR Cabletron customer. Are they still?
Northwestern Memorial Hospital Deploys Powerful 3Com Multimedia Network to Support New 21st Century Medical Center
Leading Chicago-Based Teaching Hospital to Deliver World-Class Medical Services at $580 Million Chicago Facility Using Advanced 3Com Systems
SANTA CLARA, Calif.--(BUSINESS WIRE)--April 30, 1999-- 3Com Corporation (Nasdaq:COMS - news) today announced that Northwestern Memorial Hospital (NMH), one of the nation's leading healthcare providers, will deploy a next generation 3Com® multimedia network at its two million square-foot Chicago medical facility now under construction. The state-of-the-art, 22-story complex will occupy a full city block and house a 492-bed full-service hospital, outpatient facilities, clinics and offices for 600 physicians. Caregivers will depend on more than 100 of 3Com's industry-leading CoreBuilder® 9000, 7000 and 3500 enterprise switches and supporting systems to access patient-critical medical applications and data. The 130 year-old leading medical institution and teaching hospital for Northwestern University Medical School will open its new complex in May 1999.
Known as the Redevelopment Project, NMH's initiative is the largest such undertaking in Illinois history. NMH will consolidate most of the facilities on its 22 building campus into the ultra-modern medical center to enhance its acclaimed ''Patients First'' mission. Since 1992, Chicago area residents have ranked NMH their most preferred hospital, according to the annual ''Top 100 Hospitals'' survey prepared by HCIA, Inc. and William M. Mercer, Inc. By combining most hospital outpatient facilities and support services on one site, NMH will offer more comprehensive and convenient care for patients and their families. The complex will use 3Com's networking technologies to improve medical, scheduling and billing processes to bolster patient care and satisfaction.
''Our patient-first strategy demands that we provide caregivers with a fast and reliable flow of patient information for timely and effective healthcare,'' said Paul Barry, NMH's director of networking and communications. ''3Com systems will furnish our staff with up-to-the-minute patient records and diagnoses and the most sophisticated medical services available. Our network also will support the newest multimedia teaching technologies, ensuring we raise the bar for medical training as well as treatment.''
A Technology-Rich Medical Environment
Every department in the new complex will depend on high-bandwidth networking technologies. ''Radiology and pharmacy processes, which are among the most vital to patients, will be done entirely by computer and transmitted by the network,'' said Barry. GE Medical's Picture Archiving and Communication System (PACS), for example, a filmless radiology imaging system, will speed evaluation of x-rays, magnetic resonance imaging (MRI) and CAT scans. Using a standard Web browser, a radiologist will view the image on a monitor, then quickly send a diagnosis to physicians. Radiologists also will be able to access the hospital's network from home to evaluate medical images, providing patients with 24-hour expert care.
''If you're in the emergency room with a compound fracture, you don't want the radiologist to wait even five minutes for your x-rays,'' said Barry. ''With our network's ability to rapidly transmit huge multimedia files, your physician will have them in moments.'' The images will be stored in a patient database where doctors and nurses can retrieve them at any workstation. Eventually, physicians are expected use the network to instantly share cardiograms, ultra-sound tests and a range of results from other key procedures.
NMH will use its 3Com network to deliver a network-driven laboratory system so doctors and nurses can quickly access lab test results and patient records. An enterprise-wide scheduling system will permit staff to efficiently utilize hospital time and resources. A materials management system will track the inventory of supplies and drugs to ensure shortages never occur. The network also will support all financial, administrative and human resource functions, as well as an intranet to allow staff to easily view policies and other hospital information with standard Web browsers.
NMH will utilize its 3Com network to enhance the training of medical students with multimedia applications. Students will view live surgeries and other operating room procedures directly from their desktops. Nurses will take video courses over the network to maintain their certification. ''Our multimedia technologies will give our students unprecedented access to information, resources and learning opportunities,'' said Barry.
Industry-Leading Technologies
After examining competing systems with the help of Unisource, a minority-owned, Chicago-based consulting firm, NMH chose an ultra-fast 655 megabits per second (Mbps) OC-12 asynchronous transfer mode (ATM) infrastructure from 3Com based on 14 CoreBuilder 9000 ATM enterprise switches, which are the most powerful on the market. They will connect to 122 CoreBuilder 7000 high density ATM switches distributed throughout the complex, which will provide high speed links to desktops and workstations for some 2,500 users. Two CoreBuilder 3500 layer 3 switches will deliver connectivity to NMH's legacy network in its older buildings. Every switch in the network has redundant links, ensuring uninterrupted delivery of critical medical services.
''Our 3Com network will be fault-tolerant and 80 times faster than the old one,'' said Barry. ''Its open architecture lets us use standards-based software solutions instead of costly custom applications, saving us considerable time and money.''
To ensure speedy communications with remote campus buildings and Illinois parties like Abbot Laboratories, NMH will deploy 3Com's NETBuilder II® routers. For the fastest dial-in performance available, remote users will access the network through 3Com's Total Control® enterprise hub.
Ordinarily, the day-to-day management of such a large and extremely powerful network would challenge even seasoned information services (IS) staffs, but NMH turned to another 3Com solution. It will rely on 3Com's Transcend® Enterprise Manager network management application to control its networking technologies. ''From a single console, we'll manage the entire network,'' said Barry. ''We'll eliminate the need to dispatch networking personnel throughout the complex to troubleshoot problems, which reduces the burden on IS resources.''
NMH also will implement Transcend Traffix(tm) Manager management application to gain a broad perspective of network traffic patterns. ''3Com's management tools allow us to easily optimize our infrastructure for performance and availability, lowering our cost of ownership and reducing our headaches,'' added Barry.
A critical issue for NMH was installing its network in time for the medical center's opening. To meet its schedule, NMH implemented 3Com's 3Com Care(SM) Professional Services, which provides complete on-site management of the system's installation and testing by a team of experienced engineers and project managers. ''3Com not only eliminated our stress in assembling the network, its team will complete the job with months to spare,'' said Barry.
For an additional measure of protection, NMH also obtained 3Com's Guardian(SM) service package, which includes around the clock troubleshooting services and an on-site engineer for one year. ''Thanks to 3Com's ongoing support, we have the peace of mind knowing that we'll always deliver the services our patients need,'' said Barry. ''3Com has met our every objective while saving us time and money. We're going to leverage 3Com's technologies to provide our patients with the finest healthcare the 21st century offers.''
About 3Com Corporation
With more than 200 million customers worldwide, 3Com Corporation connects more people to information in more ways than any other networking company. 3Com delivers innovative information access products and network system solutions to large, medium and small enterprises; carriers and network service providers; PC OEMs; and consumers. 3Com. More connected.(tm) For further information, visit 3Com's World Wide Web site at www.3com.com or the press site at www.3com.com/pressbox.
3Com, CoreBuilder, NETBuilder II, Total Control and Transcend are registered trademarks and 3Com Care, Guardian, Traffix and More connected. are trademarks of 3Com Corporation. All other company and product names may be trademarks of the respective companies with which they are associated. ------------------------------------------------------------------------ Contact:
3Com Public Relations David Hayward, (508) 323-1554 david_hayward@3com.com or The Brisson Group David Brisson, (508) 653-4091 |