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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 229.60

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3:59 PM EST

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To: Glenn D. Rudolph who wrote (54382)	4/30/1999 10:17:00 PM
From: Miche Elle	Read Replies (1) of 164684

Messrs. Rudolph and Morris, In larger firms like DLJ, retail client (individuals) analyst inquiries are usually posed through the individual client's Account Executive (broker), who's job is not simply to sell you securities, but also to liaise with the firm's research department on behalf of clients -- obtaining analyst opinions and information generated by the firm's research department. If every individual client (in addition to the firm's institutional clients) demanded direct access to analysts, imagine the repercussions. :-) If you trade with DLJ online, perhaps you could pose a question via e-mail to the analyst you are trying to contact (although I don't know if their on-line service has that option). However, it is no surprise to hear that phone calls from individual investors are hitting a brick wall. You shouldn't take it personally....it's just there are so many clients, and just so many hours in the day -- even for analysts not held in the highest esteem :-) Best of luck, Michelle.

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