Dell Technologies Inc. Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Dell Technologies Inc.

DELL 133.59

-1.8%

Dec 3 3:59 PM EST

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: Chuzzlewit who wrote (121862)	5/3/1999 3:31:00 PM
From: rudedog	Read Replies (2) of 176387

Chuz - A large international company with headquarters in Houston recently shifted to DELL desktops from CPQ, EVEN THOUGH DELL'S BID WAS HIGHER!! The reason was that DELL provided such a close linkage with the IM department on a global basis that they did a better job of putting a correctly configured computer on the customer's desktop than the internal IM department which was responsible for new installations. As a result, the IM group was able to redeploy substantial resources into other areas of the business while improving customer satisfaction. They estimated the direct cost savings on just getting the systems in customer's hands at more than $200 per machine. This is a hard advantage for a competitor to overcome, and has had a lot to do with DELL's success in the corporate market. Just as they do in their own business, DELL looks at every aspect of a customer's cost structure to develop savings.

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next