SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Pastimes : ETRADE Sucks!

 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: AlienTech who wrote (2394)5/10/1999 4:22:00 PM
From: R. Bond  Read Replies (2) of 3262
 
Here's a good one:

E*T Customer Service.

After buying a marginable stock today and having it deducted from the Cash side of my account, I called Customer Service to have it corrected. The rep ended up arguing with me while trying to explain how margin works: if you have cash in your account all buys will be deducted from your Cash balance, even marginable stocks. Margin only "kicks in" when you have no cash left.

This was 'explained' complete with little sighs and laughs at my stupidity for not knowing "how margin works". Thank god I managed to get transferred to a broker.

No margin buying power until you are out of money. Veerrry good.

Must be some rigorous training for those Customer Service reps, eh?

Unbelievable,
Bond
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext