Jerry, many thanks for sharing some significant good news with us! While TSIG has had many important announcements recently, some of us are itching to hear about some card deals. You may not be a PR guy, but you could be, IMO.
Around the country there are countless groups like the Wisconsin Firefighters' Memorial people who need to raise money. For example, a group in my hometown is trying to save the old high school, a large building with historical significance sitting in the middle of a small town. It will take time to make these contacts, strike the deals, and ramp up the card sales. Because of the sheer numbers of these small-medium sized groups, there is a huge potential market out there.
You sounded two alarms for us, the first being the lack of contracts for the distributors. If memory serves, TSIG unwound the CCI deal last November(?). The MyMusicCard name was introduced soon after. At that point, it was known that the company planned to have a network of distributors. Could we not have had a contract for these distributors in 6 months? My understanding is that these distributors will pay significant franchise fees to TSIG which would result in considerable upfront revenue. Heaven knows that could be put to use!
Your second siren warned us about customer service. We are all too aware that there were shipping delays in the early days of the new web site. Most recent reports on the thread have generally stated that the CD's arrived in an acceptable time period. This is an area in which we shareholders could do a lot to help ourselves. The company needs constant feedback on customer service issues associated with the web site. The MyMusicCard web site must be comparable or superior to the competition's web sites. Ditto for customer service.
Jerry, you eloquently stated the need for excellent customer service to enhance the distributors' ability to sell MusicCards. Yet there is another very important reason that the web site and associated customer service must be top notch. The MyMusicCard site is the showcase site for John Hwang's Online Services division. No one here doubts his abilities. The MyMusicCard site is being pointed to as an example of his ability to produce a first-class version of a very complicated web site. The Online Services division is using the MyMusicCard web site as part of their sales pitch. The company needs our feedback on the web site.
I have read many posts on RB and here on SI from people who are depressed and angry about the money they have "lost" on TSIG stock. While I have many thoughts on this subject, I'll restrict my comments to those which are relevant to this discussion. Anyone who is anxious about his investment in TSIG can choose to whine, blame the company, and curse at strangers in a public forum because the stock price has not performed to his expectations. Or, that anxious person could choose to take on a project, no matter how small, that would contribute to the company in some way. Taking on a project will help alleviate your anxiety. Everybody reading this message has the capability of going to mymusiccard.com and giving the company some feedback. Or whine, curse, and be profane. Your call.
Jerry, thanks again for the report on progress in Wisconsin. I appreciate your taking the time to bring these matters to our attention. I hope to hear you have a contract soon.
Regards, Suzanne
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