Periphonics Signs Distributor Agreement with SISCO of Kuwait
BOHEMIA, N.Y.--(BUSINESS WIRE)--May 19, 1999--Periphonics Corporation (NASDAQ:PERI - news), a leading worldwide provider of products and services for call processing solutions used in Computer Telephony Integration and Telecom Enhanced Network Services, today announced that SISCO (The Specialist for Integrated Systems Company), located in Kuwait, has signed an agreement to distribute Periphonics' products and services.
SISCO will market Periphonics' solutions and provide post-sales technical services and support. Their market responsibility will be Kuwait, with special emphasis on the banking sector.
''The Middle East is an integral part of our Europe, Middle East and Africa (EMEA) group,'' said Martin Bartholomew, Periphonics' managing director for Europe, Middle East and Africa. ''SISCO is an excellent choice to market our products as they have had significant previous experience distributing IVR systems, and will be aggressively marketing the complete Periphonics range of systems and services in Kuwait. We plan to arrange for all the necessary support structures and systems to be put in place immediately in order to support this new distributor in their activities.''
Periphonics Corporation is a global leader in the development, marketing and support of products and professional services for Computer Telephony Integration (CTI) and Telecom Enhanced Network Services. The Company's products and services utilize such technologies as Interactive Voice Response (IVR), advanced speech processing (such as Large Vocabulary Recognition (LVR)), Web browser interactive processing, messaging, and fax. Periphonics also provides comprehensive professional services including software application development, call center integration, project management, desktop application development, system maintenance and training. The Company's products and professional services help its customers enhance their customer care offerings, reduce operating costs and often create new revenue opportunities by automating call and transaction processing and increasing call-center agent productivity. Periphonics is an ISO 9001/TickIT registered company with systems installed in more than 50 countries. For further information, visit our site on the World Wide Web at www.peri.com.
SISCO can be reached by telephone at 965/2444-855, fax 965/2441-986.
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