MessageMedia Names Elizabeth Wallace Vice President of Client Services
Company Strengthens Management Team With Customer Service Expert and New Product Marketing Chief
BOULDER, Colo.--(BUSINESS WIRE)--May 19, 1999--MessageMedia Inc. (Nasdaq:MESG - news), the leading provider of email-based direct marketing and customer relationship management services, announced the appointment of Elizabeth Wallace as vice president of client services.
Joining MessageMedia today, Wallace will be responsible for overseeing all customer service operations and ensuring customer satisfaction.
''Liz Wallace brings impressive customer service credentials to MessageMedia's management team and is an important addition at this time because of the company's growing client list,'' said Larry Jones, president and chief executive officer of MessageMedia. ''Her experience in the Internet, telecommunications and direct marketing industries will be a tremendous benefit to MessageMedia clients.''
''I am delighted to join this team because MessageMedia already sets the service standards in the industry,'' said Wallace. ''I believe in a customer-centric approach to client service and I look forward to raising MessageMedia's standards even higher.''
Most recently, Wallace was vice president of customer management for TCI's interest in @Home where she developed and implemented the broadband sales, fulfillment and service organizations to support the @Home network product launch. Prior to TCI, Wallace was director of client service with TeleTech TeleService Inc. a leading international service and technical support outsource company where she personally served clients such as CompuServe, Microsoft, Novell, Apple, and Wells Fargo Bank.
She previously worked as executive director of DDB Needham Teleservices, a division of Omnicom, a group she created to serve tele-support needs of GTE, KinderCare, Nestle and CIGNA. From 1989 to 1992 Wallace was a director with The Associates Corp., a diversified financial services firm in Dallas. She began her operations career in Chicago with The Signature Group, formerly the leading direct response marketing arm of Montgomery Ward.
MessageMedia's Currie to lead product marketing Andrew Currie, formerly vice president of client services for MessageMedia, assumes the new post of vice president of product marketing. Currie, a MessageMedia veteran and co-founder of MessageMedia's subsidiary company Email Publishing, will be responsible for product definition and long term product strategies for the company.
''Andrew's keen sensitivity to customer needs and thorough knowledge of the email services market will equip him well for his new product marketing duties,'' said Larry Jones. ''As our business expands, we need a person with Andrew's experience and vision to help shape our product and service offerings of the future.''
About MessageMedia Inc.
MessageMedia (Nasdaq:MESG, formerly Nasdaq:MAIL) is the leading provider of email-based customer relationship management and direct marketing services. The company offers a comprehensive suite of outsource messaging services for information delivery, permission-based direct marketing and ongoing customer communications using industry standard Internet protocols. MessageMedia's customer portfolio includes clients from the financial services, publishing, direct marketing, retailing and electronic commerce industries. Clients include E-TRADE, USA Today, GeoCities, Intuit, CMP Media, Barclays Bank and Bertelsmann.
SOFTBANK and its affiliates own approximately 49% of the outstanding common stock of MessageMedia Inc. Pequot Capital Management, a Connecticut-based research-intensive investment firm with more than $5 billion in assets under management, is also a major investor in MessageMedia.
''Safe Harbor'' Statement Under the Private Securities Litigation Reform Act. With the exception of the historical information contained in this release, the matters described herein contain forward-looking statements that involve risk and uncertainties. These risk factors include, but are not limited to, the integration of a new senior management team, MessageMedia's limited operating history, the integration of recent acquisitions, the anticipated fluctuations in operating results, the uncertain acceptance of new services being offered, and undeveloped and rapidly changing market and other factors detailed in MessageMedia's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended Dec. 31, 1998 and its most recent Quarterly Report on Form 10-Q. All companies and product names are trademarks of their respective owners. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. MessageMedia undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
MessageMedia Inc.
6685 Gunpark Drive East, Suite 240, Boulder, Colo. 80301
Phone: 303/440-7550; Fax: 303/440-0303; www.messagemedia.com
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Contact:
MessageMedia Inc.
Beth Mayfield, 619/410-3759
investor@messagemedia.com
or
Edelman Public Relations Worldwide
Herb Ritchell, 312/297-7443
herb_ritchell@edelman.com |
