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Technology Stocks : SalesLogix (SLGX)
SLGX 0.04000.0%Jan 21 4:00 PM EST
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To: Tiger who wrote (11)5/27/1999 11:31:00 PM
From: calgal  Read Replies (1) of 81
 
I am not trying to be negative, because I am very optimistic about the potential of SalesLogix. Another Manager felt great about it, before he left the company. I get to integrate it into the operations of my company.

SalesLogix has not been user-friendly so far. I need to be able to manipulate data from our customers and affiliates. Our Technical Director exported all of our information from our former database. He merged it with the data from our sister company. It is a mess right now. The problem is compounded by the fact that he is not willing to spend the time to get it straightened out. The guy who sold the SalesLogix to us took his money, but has not been accessible for follow-up questions. The fields were all wrong and I am in the process of asking him to change those so they will fit our needs. We had a short one-day training session that was not substantial. I am going to recommend follow-up training for some of our people. We spent about $100,000 on SalesLogix and none of my people use it. Our reps around the Country seem to be avoiding it as well. The biggest problem that we are having is that everytime we open SalesLogix, it crashes. I can't use it for ten minutes without it shutting down. Ask me about it again in about a month. It is a priority for me to get this working and everyone using it. I think once it has the correct fields, correct data and operates without crashing, we will be in business.

Some of the problems have been internal with our Technical Director and some external with SalesLogix. So, I am hopeful that I will be able to sing the praises of SalesLogix, in aobut 30 days.

LW
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