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To: Glenn D. Rudolph who wrote (15413)3/15/1997 9:14:00 AM
From: Janice Shell   of 18024
 
Glenn--

You'd also think that an outfit like AOL would do frequent customer surveys: you know, ask 'em what they like best, what they use most, how long they spend on what. Seems normal, no? And of course they don't have to mail stuff, or call people, so what's the problem?

Weird.

Janice
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