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Non-Tech : CYBERTRADER -- Ignore unavailable to you. Want to Upgrade?

To: CyBerCorp.com who wrote (2655)	6/9/1999 10:09:00 PM
From: Chris land	Read Replies (2) \| Respond to of 3216

I beg to differ on the 10 minute down time. I placed a short order on a highly volatile stock just 2 seconds before the system failed, and didn't have the system up and running until AFTER THE MARKET CLOSED! The stock box was a complete blank as well as the charts for at least 45 minutes. When the market closed my order was still on my screen and since I wasn't able to clear it I called your office for assistance. It was then that I found out the order had executed after all. It then took more logoffs and logons and another 5-8 minutes for the order to disappear and the actual execution to show up. Fortunately on this one I was able to cover after hours but not at the best price. I understand that these things happen but I also feel the customer should receive some sort of compensation. Chris

To: CyBerCorp.com who wrote (2655)	6/11/1999 3:30:00 PM
From: William W. Dwyer, Jr.	Read Replies (3) \| Respond to of 3216

Greg, I am interested in trading the various index tracking stocks including DIA, SPY, MDY, QQQ, and the nine sector SPDR's. It appears CyBerTrader displays DIA, SPY, MDY, and QQQ on intraday charts. Trading these securities, one would also want to watch the DJIA, SPX, and NDX for comparison and cross-checking purposes. I notice CyBerTrader does show charts for the DJIA and NDX, but there is no chart or any data whatsoever for the SPX, the S&P 500 index. Also, the chart displayed for the COMPX seems to not show any price data, just very small dots that track the MA line. Two questions: (1) What is wrong with the COMPX chart and what can be done to make it more useable? (2) Will CyBerTrader provide the chart and data for the SPX? And, if not, why not? In addition, there has been some discussion here of conditional orders with CyBerTrader, and there were comments recently regarding stop orders. I would like to know whether CyBerTrader currently allows the trader to submit a traditional stop limit or stop market order, and also whether GTC limit and market orders are allowed. If not, are there plans underway to allow them in the future, and what could we expect in that regard? It seems to me that position traders who keep positions open for hours, days or longer would benefit greatly by being able to use stop and GTC order to protect their positions while away from the screen or in the event of a system outage or similar problem. I hope to hear something encouraging on this matter of importance. Thank you. Bill