To: Bill Ulrich who wrote (45 ) 6/11/1999 9:30:00 AM From: P2V Read Replies (1) | Respond to of 57
Hi Bill, Thanks for the quick response. I believe that I first experienced the problem when I accessed the site autobytel.com Tried to get their attention with a bit of humor. Sometimes it works. Got the following auto response, and I will pursue it further. Best, Mardy. +------------------------------------------------------------+ | -*o*- | | Opera Software AS Welcomes You! | | -*o*- | +------------------------------------------------------------+ This auto-response confirms that we have received your mail sent to support@operasoftware.com, our technical support address. Note: Due to the increased volume of mail that we are receiving, we ask you to please have patience with our service. We will prioritize your mail if it pertains to an operational problem with Opera. Please do not resend your message. We attend to the mails in the order that they are received. If your problem regards page display problems or other issues that do not affect your entire browsing experience, please see our newsgroups and the other alternatives for support listed below. Thanks in advance for your understanding. Please see our extensive support site online: operasoftware.com This support site archive contains information compiled from many frequently answered questions. You may find your answer there before we have a chance to respond to your request for support. Due to the increasing volume of support mail, we prioritize issues and problems that are not already addressed online. We hope that you have already visited this site and have looked up your problem. If not, please do so as soon as it's convenient to you. The Opera program Help files may also offer you a solution. Please download and install the latest available version of Opera to see if perhaps the problem has been fixed. You can get it here: operasoftware.com Of course, your mail will be read and processed by us. If your problem is *not* addressed online, we will respond to your mail as soon as possible. If the solution to your problem can easily be found on our website, you may not get a personal reply to your mail. The support section can also be downloaded as a .ZIP file for offline reading. operasoftware.com You are more than welcome to make use of our many news- groups. They contain a wealth of information, and many other Opera users are there to help you with specific questions and issues. More info online: operasoftware.com Or access the groups directly: news://opera.nta.no Please remember that many Opera display problems are caused by invalid use of HTML. We cannot check every site pointed out to us. We have set up a special newsgroup for users to discuss those pages that were poorly designed and do not show properly in Opera. news://opera.nta.no/opera.page-display You may also want to visit Website Garagewebsitegarage.com to check the site and validate its use of HTML. Another URL is validator.w3.org.p.s . We thank you for your understanding and cooperation, and wish you a happy time with Opera. Kind regards, Your Opera Software Support Team!