To: Gerald Walls who wrote (83420 ) 6/15/1999 5:10:00 AM From: Amy J Respond to of 186894
Hi Gerald, Thanks for the information. I'll be curious to hear how the new E*Trade fairs out. i.e. what are the statistics on: (how many <good> IPOs you are able to enter) / (out of the total # of <good> IPOs you tried to enter) I had/have an account with E*Trade from 1995 or 1996, but haven't done business with them since their Spring of '96 outages et al resulted in some financial loss due to a trade that should have gone through (esp after trying for many days), but didn't go through. Their lack of a backup/duplicate database server, blockouts/outages and the dollar loss due to locked account over many days, made me move on, since reliability is very important to me. (They offered me free commissions to eventually make up the loss, but reliability is very important for me.) Are they still unreliable? I've heard they don't seem to have the corrupt database problems anymore (or, if they do, they now are able to go to the mirror backup Server they talked about getting back in 1996.) It seems like DB corruption problems don't visibly happen anymore, but do they still have problems with call/login blockouts during peak hours? I heard they still are known for having peak-hour blockout problems (i.e. can't log in, or can't call in.) I imagine they must have improved this problem - or do they still have their system designed so that if all of their clients try to log in on the same day, it would create a freeze/blockout? Maybe Intel PC Server farms is the solution they need here and would certainly give me the confidence to use their services : ) but until then... I'd be curious on hearing their status, or if anything is new re: their peak-hour blockouts. Also, have they established better/consistent policies re: financial losses due to errors with their systems? Or is it still: use at your own risk? Regards, Amy J