Hi Scott,
From the May 1999 BCR Magazine, a good article by Eric Krapf on... a lot of things.
bcr.com
Visions of the New Public Network from the May 1999 issue of Business Communications Review, p. 20–21
by Eric Krapf, managing editor of Business Communications Review.
We may still be a long way from actually having a new public network infrastructure, but a vision is starting to emerge about what a PSTN-of-the-future might look like. The key elements, as sketched out by entrepreneurs at BCR's recent NGN Ventures conference, look something like this:
High-capacity access links. An overlay of smart capabilities at the public network edge to provision new enhanced broadband services. A relatively dumb network core featuring a much simplified service provider infrastructure. This infrastructure would be powered at first by improved SONET-based technologies, and eventually migrate to dense wave-division multiplexing (DWDM).
DSL Blues The access piece is at once the closest to being realized and the most problematic. On one hand, the technologies for delivering multimegabits down the last mile are already being deployed: digital subscriber line (DSL) on local exchange carrier (LEC) copper lines, and cable modem service from CATV companies. The problem—no secret anymore, especially in the case of DSL—is that it is proving much more difficult to deliver the service than many people imagined.
Rick Tinsley, founder, president and CEO of Turnstone Systems (www.turnstone.com), who had outlined many of DSL's technical problems at last fall's NGN conference (BCR, December 1998, p. 16), hadn't turned much more optimistic by spring. "Installation is still very, very problematic," said Tinsley, whose company makes a "copper cross-connect," which is intended to ease provisioning and management of DSL.
Problems include delays in establishing service (and therefore, delays in carriers earning revenues off DSL), loop quality, troubleshooting, establishing SLAs and providing high availability. Tinsley noted that the technology challenges don't lend themselves to resolution via Moore's Law. "The infrastructure is optimized for POTS and a regulated monopoly," he said. "These are problems that are not solved by bigger ASICs and protocol stacks."
Tinsley doesn't consider the technical challenges insurmountable, but he identified several business challenges for would-be DSL providers. Though DSL service is often bundled with Internet access, Tinsley argued that from a service provider's perspective, these two services create problems of completely different magnitude. He pointed out that while an ISP can become a national provider with just 100 points of presence (POPs) in cities around the country, to provide DSL requires a carrier create physical locations in every single telephone central office (CO) where it wants to offer service. Since this might amount to 10,000 sites to serve those 100 ISP POPs, Tinsley noted, "The logistical challenge of this is very significant."
Moreover, he maintains that customer expectations have been unrealistic. Customers started out expecting to get 6 Mbps for $39.95 a month, but "[those] numbers really don't add up today.... It is technically feasible, but it's not economically attractive [to the carriers], and that's why it's not happening faster."
The Smart Edge While conference chairman John McQuillan suggested DSL had already lost the residential market battle to cable modems—among business customers, the story may be different. Businesses have been willing to pay more than consumers for high-speed access, and if a business model for DSL proves successful, it would boost the concept of an all-IP public network.
That would almost certainly trigger a migration of intelligence from the network core—as in the current PSTN—toward the edges of what some panelists at NGN Ventures called the "PSDN"—public switched data network. But getting from today's telcooriented model to an intelligent edge won't be simple. James Dolce, president, CEO and cofounder of Redstone Communications (www.redstonecom.com), argued that the current infrastructure at the edge doesn't scale well. Similarly, Stephen Collins, president and cofounder of Spring Tide Networks (www.springtidenetworks.com) characterized existing carrier edge gear as "completely insufficient" to deploy advanced services.
Dolce cited four key areas where improvement is needed in edge devices: Port density. Performance—must be wirespeed. Reliability—must be telcoquality. Quality of Service (QOS).
While vendors promised they could deliver these lower-layer capabilities, the problem goes beyond beefing up the boxes: Provisioning systems must scale along with the growth of the edge. Collins offered Spring Tide's proposed solution: a "service layer," in which intelligence is abstracted from the edge routers and resides within servers. For example, a policy server would handle provisioning, while an accounting server would be responsible for billing. The major obstacle to such a deployment is that there are no standard schemes for provisioning and billing of IP services. (For more on billing, see Peter Sevcik's column in this issue, pp. 10–12.)
A similar intelligent-edge vision was proposed by Anthony Alles, founder and president of Shasta Networks, (www.shastanets.com), who envisions "subscriber indexed service profiles" that let providers deliver new services cost-effectively. Quick, easy provisioning will be crucial, he said, because these services will be sold to a large market of lower-end customers with less-advanced skill sets, he noted.
It's impossible to tell whose exact vision will prevail, but right now, Shasta has one key edge: Less than a week after the NGN Ventures conference closed, Nortel Networks bought out Alles's company for $340 million.
A Simpler Backbone But if the edge and access portions of the network will have to change, so will the network core. Panelists at NGN Ventures discussed how new, integrated access devices would be combined with optical networking at the core, resulting in networks that are both higher-capacity and less expensive to build and operate.
The stages of this migration can be seen in the recent acquisitions by DWDM vendor Ciena (www.ciena.com) of startups Omnia (www.omnia.com) and Lightera Networks (www.lightera.com), which showcased their pieces of the solution at NGN Ventures. Omnia, acquired for $429 million, calls its AXR 500 product a "next-generation add/drop multiplexer (ADM)." The AXR 500, which features an ATM switching core, is intended to replace a collection of boxes—SONET ADMs, digital cross connects, routers and ATM switches—in use today by the telcos.
The LECs, according to Omnia's president and CEO, Mike Champa, "cannot continue to deploy multiple boxes for multiple services. It's too expensive." He also said, "The number of network elements has to decline in order for the network to scale."
Champa conceded there's a major obstacle to this goal, and it's not technology-based. If and when the current tangle of "telco plumbing" goes, "You're basically destroying the careers of 80 percent of the people that work for the ILECs," Champa noted.
Startups face other problems trying to sell to the ILECs, most notably the long evaluation times that RBOCs impose. According to Rob Newman, CEO of Atmosphere Networks (www.atmospherenet.com), which builds next-generation SONET gear, the carriers also tend to pressure new small vendors into partnerships with the ILECs' large incumbent suppliers.
So the ILECs are likely to move cautiously in overhauling their networks. However, there will be another, more ambitious stage of network rehab and construction, as evidenced by Ciena's $552 million purchase of Lightera, which builds optical switching. Lightera's CoreDirector product will reportedly deliver anywhere from 640 Gbps to 48 Tbps (terabits per second) throughput. Lightera announced the product last March, and says its first customer shipment will be in 3Q99.
Today, though vendors use the phrase "optical switching," optoelectronic conversion still takes place. But within five years equipment will switch lasers directly, predicted Desh Deshpande, the Cascade founder who's entered the optical switching market with startup Sycamore Networks (www.sycamorenet.com). Deshpande believes that all-optical switching will open up such an abundance of core-network capacity that the carriers will be able to build mesh instead of ring networks. This would cut provisioning times for big-bandwidth pipes like OC-48s from six months to six minutes, he said.
Conclusion John McQuillan honed in on billing and operational support systems (OSSs) as the key to making the new public network a reality. McQuillan noted that carriers simply won't use a technology platform that doesn't allow them to issue bills from existing OSSs.
In other words, no matter how powerful the underlying infrastructure, bandwidth will never be free—but carriers will deliver abundant bandwidth only when they've figured out exactly how to collect revenues from it. And that may be the monumental task.
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