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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Dr. Stoxx who wrote (12537)	6/21/1999 3:23:00 PM
From: nick nelson	Read Replies (1) \| Respond to of 16892

Not exactly the same but... I tried to wire transfer some cash last week using the CORRECT wire transfer address that had gone through a dozen times before - Datek held the money for three days - refused to honor the request for funds - gave NO REASON - just FAILED to perform as requested! Typical Datek fashion since allying with Waterhouse... <<Problem Brokers: Investors want to avoid the following brokers unless they read the reviews carefully and know what they're getting into: Datek (complaints about erratic service and long phone waits); Waterhouse (complaints about everything); Ameritrade (complaints about everything, but not many complaints in the past month!); NDB (long phone waits); Discover (long phone waits); E*Trade (complaints about everything including long phone waits); Wit Capital (long phone waits, no IPOs); and DLJ Direct (poor customer service and long phone waits). Part of the problem has been the recommendations of financial magazines - customers streaming into Waterhouse, DLJ and other high-ranked firms. Brown was having problems for a while, possibly because we recommended them highly. Still, too many critics have been charging, lately, that the above brokers are terrible and therefore all other discounters must be terrible. NOT TRUE. Most discounters continue to offer good to very good service>> astro.lsa.umich.edu n