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To: Jan Garrity Allen who wrote (11576)6/21/1999 7:56:00 PM
From: JayPC  Read Replies (2) | Respond to of 29970
 
PC MAGAZINE READERS IDENTIFY THE BEST AND
WORST VENDOR SERVICE AND RELIABILITY FOR
OFFICE AND HOME PCS, NOTEBOOKS, ISPS (NEW),
SOFTWARE and Printers Dell, IBM and Quantex Take Top
Honors in Desktop Category; IBM and @Home Top ISPs in
Overall Customer Satisfaction

"NEW! Internet Service Providers (Criteria include user satisfaction,
top reasons for choosing an ISP, connection issues and other services)

 -- IBM and @Home lead in overall reader satisfaction.
 -- MediaOne, MindSpring and Erols Internet all tied for third
highest ranking after IBM and @Home in overall reader satisfaction
 -- Highest satisfaction scores are achieved by providers of
high-speed broadband access via cable modem or DSL (digital subscriber
line) -- @Home, MediaOne and Road Runner
 -- America Online, CompuServe and MSN Internet Access do not fare
as well "

regards
Jay


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