Jun 22 1999 11:32AM ET More on Winners and Losers... Dell: Still A Turk Among The Titans by Eric C. Fleming Stocks Reporter "Dell's edge has been to beat out others with pricing,. ... That philosophy doesn't work in the enterprise space, they are more focused on service.". -- Ashok Kumar, Piper Jaffray analyst
Dell Computer Corp.'s {DELL} stock has been foundering since the PC maker lost its near magical ability to double its revenue and vault over "whisper" estimates. Yet it still stacks up well, when compared with the competition, despite some opinions.
Pick a projection, prognostication or any other word for prediction and you'll hear the same thing: PC demand has fallen and people are buying low-cost, tight-margin boxes that Dell doesn't sell. It ain't necessarily so.
The next "fact" is that with so many smaller computing devices and Internet access nearly everywhere, PCs themselves are being phased out.
Dell Computer chairman and CEO Michael Dell on the company's Internet strategy from the PC Expo in New York.
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Michael Dell countered in a recent Barron's article that the opposite will prove true. PCs will remain the mainstay for nuts-and-bolts applications and other computing tasks and the TV and other devices will remain as entertainment or peripheral tools to keep our lives on track.
"We see good demand for PCs because of the global strength -- continued strength in US and Europe and an upturn in the Asia-Pacific region," said Andrew Neff, analyst at Bear Stearns.
Dell also thought that people will actually favor higher-powered boxes over cheaper PCs, seeing that people always craved faster access to the Web, not cheaper access. Dell doesn't address the sub-$1,000 box - its consumer PCs start at $999.
Dell is offering “free” Internet service in Germany.
What most overlook is that there are two trends at work and that they are concurrent - not at odds.
More people will begin using Palm Pilots, but they will still link up with their PCs. Other people will use set-top systems for e-mail, but the PC will remain an information resource and the TV will stay an entertainment unit.
The main union could be that the PC will run the utilities in the home, including the home entertainment center. The bottom line is that the PC isn't headed toward extinction any time soon.
However, average selling prices of its boxes have been winnowing away for Dell, to $2,300 in its first quarter from $2,475 in the same period a year ago. So Dell's been moving aggressively after the server market.
Servers are basically PCs on steroids, handling functions of many terminals, or clients. Companies use them to handle linking computer networks to the Internet as well as processing e-mail and printing tasks in an office. Dell has been building out its server business as another arm in its body of products for the commercial market.
Dell vs. IBM
Lining up next to IBM Corp. {IBM}, Dell has seen demand for its PCs meander as Big Blue's sales have climbed back. IBM, the world's largest computer maker, has reawakened as the sleeping bear of computing, and its roar is deafening.
IBM's first quarter results showed that it can juggle software, services, computers and be a force behind the Internet - reinforcing the mock acronym "I'll Buy More." IBM also has deep pockets for research and decades of experience, so it can provide high-end products to businesses and the service to back it up. That's where Dell falls short.
"Dell's edge has been to beat out others with pricing," said Ashok Kumar, analyst at USB Piper Jaffray."That philosophy doesn't work in the enterprise space, they are more focused on service."
Without a service side, Dell can only hope for a toehold in the commercial server market, possibly selling attachments, such as storage, to the big boys' servers, said Kumar.
Dell may partner with service providers, counters Neff. Dell can easily ramp up technology to offer enterprise servers, that are used to handle application databases and other mission-critical functions. "I don't see them buying a service business," said Neff.
Dell vs. H-P 52-week chart
Hewlett-Packard {HWP} is the second-largest computer maker behind IBM, with more than 80 percent of its sales stemming from computer-related products or services.
H-P is going through a schism, splitting its measurement and testing equipment and its computer business. On top of that, Louis Platt, its long-time CEO, is stepping down and the company plans a more aggressive push into hardware and software that address its corporate customers' Web demands.
Dell vs. Compaq
Compaq Computer Corp. {CPQ}, the wounded bear, has been limping quarter to quarter, illustrating what can happen when products don't match the market. Compaq has taken charge after charge to dispose of outdated, overpriced PCs. On top of this, Compaq has yet to see any benefit from its purchase of Digital Equipment Corp. All this lead to the ouster of its chief Eckhard Pfeiffer in April.
As beleaguered as the company is, Compaq still remains the number three computer maker and the top PC maker in the world - a stature that's difficult to ignore.
Dell vs. Gateway
Gateway Inc. {GTW}, like Dell, has been caught in a doldrums as PC buying has slowed. Gateway, with its consumer-friendly cow spot boxes, has long addressed the home user and has recently begun dabbling in the corporate market.
The South Dakota-based company sits behind Dell as the second-largest direct seller of PCs in the U.S. But Ted Wiatt has a different course in mind for Gateway. Wiatt is positioning the company as a kind of end result for those looking to buy a PC, either in their 150 Gateway Country stores or on the Web.
Gateway put up $200 million in May for a stake in Net stock incubator CMGI Inc. {CMGI}. Dell took an indirect approach, having bought a 4.9 percent stake in Navisite, a privately held concern of CMGI that's likely to go public in the coming year.
"Dell's taking a page from Intel's playbook," said Kumar, "putting together a quasi venture capital arm." |