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Non-Tech : FIDELITY INVESTMENTS BROKERAGE "SERVICE" -- Ignore unavailable to you. Want to Upgrade?

To: Stinkie who wrote (10)	6/22/1999 10:58:00 PM
From: ArtsCool	Read Replies (1) \| Respond to of 31

Fidelity not broken yet I was able to log on again so maybe it will be happy trading tomorrow. To all those that were wondering why I complained so LOUDLY then disappeared I had a great time off line and went to my favorite hiking spot and cooled off. God, exercise is great when you are made at a machine, Fidelity Server #161. Just to get it out of the way I never traded on margin, I predict techs will be hot in the early winter and margin trading will make sense then. It is entirely possible that the Fidelity Investment Brokerage Service is a victim of it's own success or they are now consciously or unconsciously testing capacity. Their new adds have probably given them tens of thousands of new accounts. Hey, and there are just so many servers to serve us all. Whatever it is, if the problems keeps up they will lose the active traders. I really did not like them changing the commission if you want to trade in and out of one stock for 6.5 hours. If you do not know, you used to be able to do that for the cost of 2 transactions not 10 or 15 or 20 or whatever it amounted to. I bet some active traders left on that one. It is possible that that as a business it is their highest priority to keep their current customers. It is possible that they are examining all the other models of online brokers out there and will modify there site soon. I would like to see an "internet" based service for active traders. For those that do not know the World Wide Web is a subset of a much vaster array of connections called the internet. It is possible that when you, the user, connect to a server it is a very direct and clean connection, there is no web congestion to deal with. This may solve security issues and allow you to trade all day without "session time out" your half hour is up. But this is just one possibility. It would be interesting to get Fidelity's management "ear" in some way. We obviously can not go on strike! Does anybody know where to write, a Fidelity address, that may get some attention? I am borderline about to give up on Fidelity. It's just I've heard so much bad about the other guys it is hard to make a move. I am calling NDB tomorrow. Thanks for writing. For Fidelity complaints, this looks like the place to say it.