To: MeDroogies who wrote (11265 ) 6/23/1999 8:48:00 AM From: OverSold Read Replies (1) | Respond to of 19080
Oracle Leads European E-Business Landscape PR Newswire - June 23, 1999 08:15 Oracle Powers Seven of Europe's Top Ten Websites COPENHAGEN, Denmark, June 23 /PRNewswire/ -- Of the top ten European web sites identified by the London School of Economics and Political Science (LSE) in survey research for Novell*, Oracle can reveal that seven use Oracle products to run all or part of the site. The seven European sites that use Oracle technology are Lufthansa (rated number one worldwide by the LSE methodology), BT, British Airways, Deutsche Bank, Deutsche Telekom, Deutsche Post and Deutsche Bahn. The first five are full e-commerce sites where goods and services can be ordered and paid for online. Professor Dr. Voigt, chief information officer at Deutsche Lufthansa AG, commented, "The Internet is a very important part of Lufthansa's whole business strategy. Online business gives you more control over your customer relationships because you have first hand knowledge of what the customer wants. We rely on Oracle database technology to capture that information on our website, and I am proud to say that we gained the joint highest customer service rating of all of the companies surveyed." The report reveals that no one sector is leading Europe into e-business, but that many sectors are capitalizing simultaneously on the Web as a sales and customer service tool. Oracle's strong presence across major industries such as travel, telecoms and utilities, finance and insurance and media and entertainment demonstrates a wide-reaching reliance on the breadth of Oracle's Internet computing capabilities. "We are delighted that so many European companies are choosing Oracle as the engine of their e-business," said Pier Carlo Falotti, executive vice president of Oracle EMEA. "Oracle has devoted all of its energies to producing premium-quality Internet software to help businesses all over the world become e-businesses. Setting up shop online helps companies sell more product, develop better customer relationships and extend brand equity while saving time and money. Early-adopter European companies are setting an excellent example which I'm sure their peers will soon follow." LSE assessed 120 web sites across eight industry, sectors, with nearly all companies drawn from the Fortune 500 global rankings. The Websites of the largest (by revenue) 15 firms in each industry sector were analyzed according to a specially devised E-Audit methodology, which mimics all available online processes taking into account site design, ease of use, the extent and usefulness of information available on the site, ease and efficacy of online ordering, settlement of orders and proactive capture and use of customer information. Oracle's Internet computing software not only helps an enterprise run an effective, robust and profitable e-commerce website, but also extends Internet technology into all areas of a company's business, from electronic supply chains to automated back-office processes to call centre and marketing software. End-to-end implementation of Internet computing allows for smoother and faster processing of customer orders, reduced administration time and lower operating costs. Oracle is the world's leading supplier of software for information management, and the world's second largest independent software company. With annual revenues of more than $8.8 billion, the company offers its database, tools and application products, along with related consulting, education, and support services, in more than 145 countries around the world. For more information about Oracle, please call 650-506-7000. Oracle's Worldwide Web address is (URL) oracle.com . Trademarks Oracle is a registered trademark of Oracle Corp. Other names may be trademarks of their respective owners. SOURCE Oracle Corp. /CONTACT: Susan Janus of Oracle Corp., 650-506-5757, or sjanus@us.oracle.com; or Will Eagle of Applied Communications, 415-365-0222, or weagle@appliedcom.com, for Oracle Corp./ /Company News On-Call: prnewswire.com or fax, 800-758-5804, ext. 100462/ /Web site: oracle.com (ORCL)