To: TLindt who wrote (83 ) 7/7/1999 2:13:00 PM From: TLindt Read Replies (1) | Respond to of 1203
FWIW...Interface presented in London the other day. EBPP 99 Electronic Bill Presentment & Payment The Future of Banking, Billing and the Internet Improve customer service-Cut costs-Gain the competitive edge 5th & 6th July 1999 - The Dorchester, London -------------------------------------------------------------------------------- A two-day international conference for the banking, telecommunications and utilities industries. Killen & Associates predict that a staggering 70% of all bills in Europe will be presented electronically by 2005. Banks and billers need to ensure that they will be prepared for the impending consumer demand for EBPP.Companies need to be able to take advantage of the business opportunites, cost savings and customer relationship management opportunities afforded through this new medium. They also need to be aware of the pitfalls and potential threats of EBPP, often touted as the next Internet "killer application"..... -------------------------------------------------------------------------------- Day One Monday 5th July 1999 Chair: Dr Tony Gandy, Director of Technology Planning and Strategy and Consultant Chartered Institute of Bankers 0900 Registration and Coffee 0930 Chairman's Opening Remarks 0945 Keynote Presentation Electronic Bill Presentment and Payment: Overview of an emerging demand Michael Killen, President, Killen & Associates, USA 1030 Internet Bill Presentment: A European Perspective Steve Wright, Marketing Manager, LaserCom (UK) Ltd. 1115 Coffee 1135 EBPP- A Challenge or Opportunity for Banks? Nick Skinner, E-Commerce Solutions Manager, Oracle Corporation 1220 Case Study: Telia Mobile, Sweden Implementing online customer billing Svante Wallstrom, Billing Project Manager, Telia Mobile, Sweden 1305 Lunch 1430 Integrating customer service and electronic bill presentment- The business benefits Robert Vish, General Manager of Interface's Internet Applications Group Interface Systems, USA 1515 Linking electronic billing to e-commerce transactions Ron Erickson, CEO and Chairman, eCHARGE Corporation, USA 1600 Tea 1620 Integrating the traditional and new distribution channels for invoicing and payment or statement presentment John Kwant, Director, Business Development, Pitney Bowes 1705 Interactive Discussion Panel 1725 Chairman's concluding remarks 1740 Evening drinks reception -------------------------------------------------------------------------------- Day Two Tuesday 6th July 1999 0845 Registration and Coffee 0915 Chairman's opening remarks 0930 Case Study: TransPoint Lessons learned from the US and Canada Warren Dent, Senior Vice President, Business Development & Marketing Transpoint & Director of Business Development, Microsoft 1015 Case Study: SaskTel, Canada Bill Presentment in the Net Economy Trent Templeton BAdmin, CMA, Director of Marketing and Service Development SaskTel-Advanced Interactive Services Division, Canada 1100 Coffee 1120 Utilising multiple electronic channels for bill payment and presentment Roy Smith, General Manager, Northern Europe, Brokat 1205 Outsourcing the billing and payment function- is this a viable alternative? Jay Ruuska, Global Financial Products Manager, EDS Electronic Commerce Services 1250 Lunch 1420 Case Study: Meeting Customer Service Demands through Internet Billing Kristi Bleakley, Customer Services Development Manager & Michele Holden, Project Manager Potomac Electric Power Company, Washington DC, USA 1520 Coffee 1540 E-Commerce- The Implications for Billing Vic Davies, Director of Research, Telecommunications Users' Association 1625 Future of the billing and payment function- no paper, no printing, no postage-really? What does the future hold? Dr Tony Gandy, Director of Technology Planning and Strategy and Consultant, Chartered Institute of Bankers 1710 Chairman's Closing Remarks 1720 Close of Conference EBPP 99 Dates: 5th & 6th July 1999 Registration fee: £995.00 + VAT= £1169.13 Early booking discount: £845.00 + VAT= £992.88 *To qualify for the early booking discount, bookings must be made and paid for in full by Friday 7th May 1999 Team discounts: A 10% Discount is available for groups of three or more people registering from the same organistaion at the same time. Please note that this may not be used in conjunction with the early booking discount. Conference Documentation: Available at £295.00 Contact: Lucy Curtis Lucy.Curtis@access-conf.com Order Now!! access-conf.com