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To: TLindt who wrote (7036)6/24/1999 7:50:00 PM
From: Longterminvest  Respond to of 20297
 
Hi everyone, Here's a link to a McKinsey Report published in November of 1998 on EBPP.

mckinseyquarterly.com

The main course of action suggested for the banks was this......

WHAT SHOULD BANKS BE DOING

If banks want to see the adoption of an open-standard EBPP model that is bank-friendly,
they have no choice but to collaborate both among themselves and with others (such as
technology vendors). Even the largest banks do not have the reach and credibility to be
shapers on their own. Collectively, however, they could influence the development and
adoption of a particular open standard. That said, not all banks have to lead the way in
EBPP. How each bank should proceed will be determined by its online financial service
strategy as well as by the size and nature of its wholesale and retail bases.
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I think this is precisely what the banks are doing.

Also here are some excerpts from the article itself...

The closed-system model

In the closed-system model, a single vendor controls all aspects of the EBPP system,
architecture and service, and builds proprietary interfaces with billers. This vendor is the
exclusive consolidator of bills, but may work with electronic banking sites and others to
give consumers access to these bills. CheckFree, the leading electronic bill payment
network provider, operates on such a closed system.

In 1997, CheckFree had an 80 percent share of the bill payment market, or nearly
three-quarters of the current $150 million bill payment revenue stream from 2.2 million
customers. It has enlisted most of the top banks, developed a biller database of 3 million
businesses, and, through IBM, secured the technology capability to integrate the
back-office systems of billers and banks. However, it has not unbundled the value chain
in a way that would allow it to share value with other players, or that creates economic
incentives for adoption. CheckFree controls and operates the entire system, having its
own employees install custom software at participating biller and bank sites. As a
result, it has high costs for setting up new billers and banks, and high transaction
prices.

Despite CheckFree's success, we believe that this model cannot succeed in the longer
term, since it will never build the scale that others with more open systems and
standards are likely to achieve. Perhaps in recognition of this, Checkfree appears to be
opening up its system to allow a greater level of participation by other players.

The shaper-controlled model

In this model, a single player controls the overall architecture of the system but parcels
out portions of the EBPP value chain to other players. In this way, it creates incentives
for the various technology vendors, banks, payment and transaction processing service
providers, suppliers of personal financial management software, billers, and independent
software integrators to do whatever they can to promote adoption and challenge the
spread of competing standards. TransPoint, the EBPP business owned by Microsoft
and First Data Corporation, is an example of a shaper-controlled consolidator, with
EBPP clearly part of a broader agenda for the two companies in electronic financial
services (Exhibit 4).



TransPoint has unbundled the EBPP value chain in several ways. It is building its base
of billers by encouraging biller remarketers (which might be banks or other companies
with relationships with small businesses) to enroll small billers and plug them into the
TransPoint system. For this service, biller remarketers will receive revenue (perhaps
$0.16 per transaction). TransPoint also relies on a large pool of Microsoft resellers and
systems integrators to install its software and servers at biller, biller remarketer, and
bank sites.