To: Jimbo Cobb who wrote (2491 ) 6/28/1999 3:47:00 PM From: Kenya AA Read Replies (1) | Respond to of 12662
Jimbo: Just when I thought I might be getting a handle on this stock, it proves me WRONG!!!! Now UP 3! Go figure. If it holds 135 today, I'm back in! K Technical Troubles Return at eBay By David Shabelman Staff Reporter for theStree.com 6/28/99 2:25 PM ET SAN FRANCISCO -- More technical difficulties at eBay's (EBAY:Nasdaq) Web site earlier today may be contributing to weakness in the company's stock this afternoon. At 9:39 a.m. EDT, eBay posted a notice saying it was having problems with its servers which caused users to receive error messages. At 11:07 a.m., another note appeared on the site saying the problem was fixed and that new listings and search updates would be starting at 11:55 a.m. Shares of eBay were down 8 1/8, or 6%, at 127 7/8 recently and were contributing to losses in the Internet sector today. TheStreet.com Internet Sector index was lately off 6.36, or 1%, at 562.08. Amazon.com (AMZN:Nasdaq), which competes in the auction business with eBay, was down 6 7/16, or 6%, at 103 3/4. eBay dropped more than 6 points on Friday after Thomas Weisel Partners put the stock on its watch list. The problems follow the widely publicized 22-hour outage of eBay's site earlier this month. That outage is expected to hurt eBay's revenue by $3 million to $5 million. Kevin Pursglove, senior director of corporate communications with eBay, told TSC that today's problems were "not connected to anything that went on" June 10 and 11, and were caused by rerouting traffic internally through the system. Pursglove said eBay's engineers are still working on determining the precise cause of the company's outage earlier this month, and they're giving the "highest level of priority" to developing a mirrored site that would limit how long eBay's site would be inoperable. Pursglove said the site has more listings now than before the problems earlier this month. He said there were more than 2.2 million listings on the site today compared with between 2.1 million and 2.2 million before the first June crash. Pursglove said it was the nature of business on the Internet to have outages and that it's up to the company to "show the site is stable and people can trust us again." Sara Zeilstra, an e-commerce analyst with Warburg Dillon Read, said the problems are a concern because the price of the stock was trading at a level that assumes the site will "perform at 100%-plus." She added, "Even if it falls to 99.9%, the perception and reality are clashing." Zeilstra argues that part of the allure of eBay has been its ability to attract and retain customers, and that when outages become frequent, "you have the potential that the bad word of mouth will spread as quickly as the good word of mouth." A decline in eBay's customer base would certainly hurt its revenue, said Zeilstra, who felt the recent problems may cause eBay to spend more money to get a mirrored site up quickly. "The keys for people to look at are, first, will this affect customer loyalty? and, second, is product development spending going to be higher than what is in the model right now?" Warburg Dillon Read has had a hold rating on eBay since initiating coverage earlier in the year. It has no underwriting relationship with the company. TSC Polling Place Results Question: eBay's Woes? Responses: 236 Last updated: Mon Jun 28, 3:37 PM EDT Still the best auction site, I'll use it. 44% Had enough -- will go to competing site. 7% Too many problems, selling stock. 24% Losses represent a buying opportunity. 25%