Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Gold/Mining/Energy : LGS Group Inc. Y/2000 -- Ignore unavailable to you. Want to Upgrade?

To: Gilbert Drapeau who wrote (146)	7/12/1999 10:12:00 AM
From: Gilbert Drapeau	Read Replies (1) \| Respond to of 169

Signs Partnership Agreement With Siebel to Extend its Leadership in Customer Relationship Management (CRM)Solutions JULY 12, 1999 LGS MONTREAL, QUEBEC--LGS Group Inc. is pleased to announce that it has signed a comprehensive partnership agreement with Siebel Systems whereby LGS becomes a Strategic Consulting Partner, the highest level of partnership offered by Siebel. Customer Relationship Management (CRM) solutions focus on improving the efficiency and effectiveness of any interaction that customers experience with an organization. These solutions typically include marketing, sales force automation, customer loyalty, customer service and call centre support functions. In a market where customer service is increasingly the differentiator for an organization over its competitors, CRM solutions can provide unique, innovative capabilities that maximize that experience. This happens through a variety of mediums such as person to person, Internet, fax, call centre, interactive voice response, electronic mail, video conferencing, and so on. This service differentiation will result in increased revenues, lower costs and a significant improvement in overall customer satisfaction and loyalty. To respond to the significant demand from its customers for a complete CRM solution, LGS will train and certify over 300 consultants on Siebel Front Office applications. "This strategic partnership with Siebel will complement LGS' existing capability of over 150 consultants who deliver CRM solutions today " said Raymond Lafontaine, President of LGS Group Inc. "Our new CRM practice brings out a strong synergy with our ecommerce+ unit and should become in itself a substantial part of our business within the next four years" he added. "LGS is our first Strategic Consulting Partner to be headquartered in Canada", said Robert Douglas, General Manager and Vice President of Siebel Canada. "Our Canadian customers will welcome a national Siebel consulting practice with a strong local presence in most Canadian provinces. Together, Siebel and LGS will be able to offer mutual customers a complete solution that significantly enhances every interaction that their clients experience with them", added Mr. Douglas. "This comprehensive capability will allow both companies to capitalize on a market opportunity that is growing at a rate of over 50 percent per year and is expected to exceed the Enterprise Resource Planning (ERP) market by 2002", said Douglas. LGS Group Inc. (LGSA at NASDAQ, LGS.A at ME) is one of Canada's largest information technology consulting firms specializing in management and systems integration. With annual sales of $230 million, LGS employs more than 2,200 professionals in 20 offices in Canada, the United States and Europe. The company is active in most areas of the private and public sectors. This release may contain forward-looking statements that involve risks and uncertainties which might cause the actual results to differ materially from those projected. Potential risks and uncertainties include the ability to procure, properly price, retain, and successfully complete projects, the availability of technical personnel, and competition. These risks and uncertainties are discussed under the heading "Risk Management" in the Company's Annual Report.