Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Microcap & Penny Stocks : Tokyo Joe's Cafe / Societe Anonyme/No Pennies -- Ignore unavailable to you. Want to Upgrade?

To: If only I'd held who wrote (81279)	7/1/1999 9:35:00 AM
From: Danny Song	Respond to of 119973

MSTG wins MAIL contract! NEWS! Mustang Software Wins Mail.com Contract Mail.com Implements Mustang's Internet Message Center Enterprise Edition to Manage Customer Interaction via E-mail BAKERSFIELD, Calif.--(BUSINESS WIRE)--July 1, 1999--Mustang Software, Inc. (Nasdaq:MSTG - news), a leading provider of e-mail management solutions, today announced that Mail.com, Inc. (Nasdaq:Mail - news), a global provider of Internet messaging services, has selected Mustang's award-winning Internet Message Center (IMC) Enterprise Edition to manage its customer service and support e-mail transactions. A pioneer in the e-mail services market, Mail.com provides lifetime, personalized e-mail addresses and advanced e-mail services directly to consumers through its flagship Web site, Mail.com, as well as through partnerships with top-branded, high-traffic Web sites, ISPs and corporations. ''We are very pleased to welcome Mail.com to the family of more than 225 customer service oriented companies that have selected our Internet Message Center solution to manage customer e-mail and Web based inquiries,'' said Jim Harrer, president and chief executive officer of Mustang Software. ''As an e-mail services company, providing exceptional customer service via e-mail is an integral component of Mail.com's business. We offer a wide variety of support services, ranging from an extensive frequently asked question (FAQ) database to Web forms that generate e-mail inquiries that we manage using IMC,'' explained Jason Gorevic, vice president of operations for Mail.com. ''Our goal has been to respond to all customer service requests within 24 hours; however for the last six months, our average response time for all inquiries has been in the range of two hours or less. With IMC's skill-based routing and powerful reporting and monitoring tools, we have measured and improved our e-mail service levels even further, positioning Mail.com as a leader in Internet customer support,'' said Mr. Gorevic.